Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
Good news at last from eBay!
Message received from eBay today reads: We're excited to share that we have launched a new and enhanced journey for eBay sellers to access financing. As one of our valued sellers, you're among the first to experience this exclusive opportunity.Based ...
No Sales Since Switching to Business Account
I wonder if anyone can help me to understand why my Ebay sales have dropped suddenly to zero. I was on a private account, but my sales dropped to very little immediately the Buyer Protection Fee kicked in on February the 4th. So, two or three weeks a...
Need Help Getting eBay Concierge Invitation After Upgrading to Anchor Tier
I hope you’re doing well. Several months ago, we upgraded our shop to the Anchor tier, mainly because it includes an invitation to the eBay Concierge service. However, despite multiple attempts over the past few months to contact eBay customer suppor...
Is Upgrading to a Business Account Really Worth It?
Is Upgrading to a Business Account Really Worth It?I'm planning to start selling on eBay and am considering subscribing to a store plan. However, I want to make sure I fully understand the differences before making a decision.From what I understand:P...
Resolved! Access your premium service badge now
Hi there,I received an email from eBay on 29th May saying 'Access your premium service badge now'. I read through the requirements and made a few tweaks to my business policies in order to qualify. I am offering free UK postage in 3 days, express del...
Best attempt at a discount blag (or more likely outright scam)
£450 item, 100 year old(ish) cigarette vending machine. "Hi, Would you take £350? I live in an Orphanage and my dad died saving people from the 9/11 terror attacks in USA We want this as a part of an anti-smoking driver we are pushing nation wide….li...
Offers to watchers problem
Does anybody had a problem with offers to watchers recently? Like last 3-4 days? I'm sending offers to watchers, but nobody has taken any, and that is not normal at all on my account.Contacted some sellers that I know, and all report the same. With o...
Out of stock
Hi after the out of stock message from ebay my button was changed to off so no longer showed items out of stock. I only just found this out. I have since changed it back.But i would like to know where do i find a list of my out of stock items as i ca...
Problem entering SKU's on listings with variations
We are trying to add in SKUs to all of our products many of which are in larger listings with variations so we dont get so many products saved in Royal Mail Click and Drop. Currently RM is creating a new product for every item sold which is increasin...
When are they going to bring buyer fees, managed shipping and new Ads Attribution to US?
Why are they discriminating only against UK and Germany while playing a fair game in US? They are aware of the backlash in US community and don't care about other countries. We need a native marketplace which truly cares
Can't enter weight for postage in new listings
Using sell similar today and the box to enter weight for postage is missing. I don't use postage policies or rate tables. It was working fine yesterday.
Resolved! Promoted listing costs. 90% of my gross sales revenue! Help Please
Holy Moly the CPC model has not worked for me. I turned on promoted listings priority to try it out set a sensible "Ease me into it" budget of £20 per day max. I applied it to the items that are a priority for me to put me ahead of competitor shops a...
Returning for wrong reason (forcing us to pay for returns) - how do you handle?
Hi,We're getting a bit tired of buyers returning items for the wrong reasons so to avoid paying for the return. Ebay themselves suggest/request paying for the return but then reporting the buyer and requesting a refund for the label - we've done this...
How are we supposed to "review" blocked bidders once a year?
I don't see a way to do it. Not that I particularly want to but eBay thinks we should.
Anyone else had their personalisation box missing off listings?
As the titles. The personalisation box has gone missing on all our listings. I’m hoping this is a temporary glitch as we are getting lots of complaints!!
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