Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
The eBay for Business Awards are back for 2025 – enter for the chance to win £10,000!
Are you a business owner with a story to tell? The eBay for Business Awards are back for 2025 – and this could be your time to shine. With £10,000 up for grabs, plus a business support package, it’s time to show what your business is made of. Read on...
Item not received 57 days
I sold an item on 12th December. The buyer opened a case today and I’d like some advice the item was sent standard parcel and the tracking is not showing as delivery attempted. Will the case close in the buyers favour if I don’t respond or add tracki...
Refund a return without the return?
So this is a bit of a new one for me. I had a click and collect order that the buyer didn't pick up in time, so argos started the return last Monday. Today I receive a message from eBay saying the return should be with me by now, refund the customer ...
Yodel Bulk Parcels Drop off Suggestion
We have noticed Evri and inPost have part ways so we are unable to use Evri as its not offering lockers options anymore.Is there an option for Yodel lockers or any other option available to avoid having to visit stores to drop off bulk parcels. We ha...
Resolved! Getting sick of sellers advertising items for a false price.
sellers advertising items at a shown price, then as soon as you choose a colour or size the price shoots up. And theres nothing in the drop down for price advertised. This is false info, good to attract buyers but a waste of buyers time. if they are ...
Resolved! Negative effect on Sellers Late Delivery Rating of items posted on time to Royal Mail service etc
Anyone else somewhat annoyed after posting items same or next day only to find eBay penalises and downgrades the seller late delivery rate score when a delivery service like Royal Mail delay or lose items after the customer rightly create a "Late del...
Chinese Sellers with UK addresses?
how come there is at present so many Chinese sellers on here who are allowed to put their despatch location as here in the UK? I've found loads of items which are undercutting most UK sellers and they all show their location as in the UK but then hav...
How do i block all purchases from Northern Ireland
The GPSR rules are going to be too difficult for me to comply with so my best and easiest option is to opt out and stop orders from Northern Ireland. How do I do this?
Hmrc reporting January 2025
Are we all ready for the avalanche of activity that this will bring next month on the forums.Seems Ebay's wording at the beginning of the year on there announcement that only newly registered accounts 2024 and the rest 2025 was correct. Can't believe...
Anyone else finding that eBay data is not going to Royal mail Click & Drop Today?
I sold some things earlier today , I use Royal mail business post Click & Drop, my Connection shows as live on the Royal mail site to my account, I have clicked to update the connection via the Royal mail site...but still the orders are not showing o...
Another reason buyers will leave the platform?
Evening all, I was researching a new Dyson vacuum cleaner, just to compare pricing across platforms and B&M stores.First thing I came across having filtered by “model”, “New” and “lowest price first” was that the first 6 items were being sold by “pri...
Resolved! Paying VAT on listing and FVF
I'm a newbie business seller, so apologies if I'm being daft, but is it usual to be charged 20% VAT on listing fees / shop fees and FVF. I'm a micro business so not VAT registered.Thanks in advance.
Does the Windsor Framework overide GPSR?
"The Windsor Framework, the agreement between the UK and the EU amending the Northern Ireland Protocol and the legal instruments which sit beneath it, including but not limited to statutory guidance, comes into effect from 31 March 2025." "Under the ...
Resolved! Since switching to BUSINESS my listings are still applying buyer protection fee prices?
Since switching to BUSINESS my listings are still applying buyer protection fee prices? Take a look at the screenshot below;Top = Old listingBottom = Manually Ended & Re-Listed item since switching to Business account... weirdly the old one advertise...
All my listings have had their titles & thumbnails dissapear (across devices, connections, browsers)
All my listings have had their titles & thumbnails disappear (across devices, connections, browsers) effectively removing them from the site. All that remains is a 'free delivery in 3 days' call to action in search results. Q: Anyone had something si...
Some listings not showing up in search...again!!!
Another member contacted me today to say one of my listings was not showing up in search. I checked and he was right. I also noticed when I initially did a search in the Ebay app, a whole lot of black spaces appear where listings should be. This is t...
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