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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

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Estimated delivery dates (yes again)

I know this has been done to death and eBay staff just repeat the 'working as intended' mantra but this simply can't be right. I bought something from a seller I get supplies from more than a week ago and it's still not arrived. I realise delays are ...

Import tax

Hello Having just purchased a new Chinese enduro motorcycle from a uk eBay business seller , would the import tax have been paid by them , as I intend to road register the bike DVLA . Thanks

Tracked 24 Royal Mail

I normally send 1st class as my items are relatively cheap.But for the last couple of weeks I have used tracked 24.At least a couple of items on the surface have not gone right.One says simply sender has sentthe other says it had reached the local ar...

That’s it for me…

I have made the decision to close my shop on 31st December 2024. I am not prepared to pay almost half of my earnings in the current state. I am continuing trading on other platforms and social media in the hope of encouraging a circular economy for p...

Private sellers

Yesterday looked at an item on here and was very tempted to buy but as usual I went to check feedback. Feedback was 100% and 18,798 and total sales of 29,000 and then I realised this was a PRIVATE seller. Needless to say I didn't buy the item. Thankf...

Selling slightly more expensive items - how to protect against switch and INR fraud

I have a few items of jewellery I want to sell as I don’t wear them. They are all likely to sell for somewhere between £200 and £1000 per item. If there is a high risk of me losing the proceeds I won’t sell them, but I really would like to sell. How ...

Item Description and Returns

Hello, First time posting as a Business Seller so apologies if this is in the wrong forum. I am a seller of Football Cards and Toys for context, one of the mandatory fields for Trading Cards is the condition guidelines (provided by eBay) as Near Mint...

Ebay log in nightmare

After clearing cookies & cache on my laptop, had to go through extra security / 2 step verification when logging into internet sites and service providers.Ebays 6 digit pass codes were not coming through. Double checked everything and was receiving c...

Christmas Past, Present and Future

I have been hoping that the month on month, year on year steady downward spiral in my sales volume would end and my income would return to a reasonable level. Having upgraded to a feature shop and increased listings considerably. Added PL to everythi...

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