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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
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  • 3 kudos

Buyer protection? It's just not there.

I bought an item on eBay - a largeish item, about 3 foot x 2 foot x 1 foot, not a letterbox item.The courier marked it as delivered to my address at 11.13 pm (yes, 11.13 at night). No photo, obviously. Because it wasn't delivered. There was no delive...

fees

Does anyone think this is the end of ebay , sales are non existent , people offering silly offers and parcelforce prices going up 76% . Trying to tell us something . People being too greedy and they will pay the price in the end

Import tax ( nova)

I have bought a new motor cycle from a eBay buisness seller and I wish to register for the road , they won’t tell me if the import tax has been paid as it has come from China , I need that proof to submit to HMRC and then progress to DVLA very frustr...

Selling handmade goods

Hi,I make earrings, signs, bunting, knitted baby clothes, gifts, etc and thinking I should start trying to sell a few things on eBay- in the hope I can earn some pocket money, now I've finished work. What is the best way - do I sell as a personal sel...

User avatar by • Contributor
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  • 21 replies
  • 0 kudos

Late Delivery Defect

Checking my late delivery defects I notice one that was outside of my control but eBay have not removed it as they normally do. Sent by Tracked 48 and delivered late. This was down to poor Royal Mail performance in the lead up to Christmas. I despatc...

Order details now showing on messages

After months of whinging and giving feedback that's passed on to 'the team' it seems like eBay have finally put order details back in messages from previous buyers, with a clickable link no less.It's good, but it should have never been removed in the...

Items which where showing as dispatched they are now showing as dispatch overdue !!! help please

It is showing that I have not dispatched 7 items , but all the items had their tracking number since last monday. I do not want to be hit with a load of items not dispatched etc, I did re-add the tracking to one of the items, but then it says I dispa...

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