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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team Community Team
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Join us at eBay Open UK 2025!

We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...

eBay open UK25_ABpost_1200x800_ - Lizzie Burr.png
User avatar by Community Team Community Team
  • 374 Views
  • 0 replies
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FEEDBACK FLUCTUATION

Any one else noticing their headline feedback score wobbling around? Sometimes at the start of the day I see my score has apparently dropped by 50 or so points, and immediately suspect I've been maliciously negged multiple times, but on refreshing th...

User avatar by Engager
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GTC Listings Disappearing Without a Trace

It has come to my attention I have an unknown quantity of GTC listings that when sold and the quantity has gone to zero, instead of going into my 'Out of Stock' list just disappears. Can't be found in the ended list either. My 45 minute call this mor...

User avatar by Conversationalist
  • 407 Views
  • 6 replies
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Suspicious buyer - Should I cancel their order?

A while ago I sold an item which the buyer claimed it hadn't arrived. I replied in good time and sent the buyer several messages, which they were very slow to respond to. Their responses made me somewhat suspicious that this wasn't a genuine claim. A...

Automatic Payments from eBay

Does anyone know if you can stop the automatic quarterly payments that eBay will make to your bank account? My account is set up with "on demand" but each quarter eBay send the funds through to your bank. Since giving up my Royal Mail business accoun...

Unusual drop in conversion rate since March

Hello all, Our conversion rate always hovers between 12-13%, since 1st March it dropped to 10% and has remained at that level since. Our click through rate has increased from 0.3% to 0.4% for the same period. So it almost seems like eBay are over cal...

And which genius decided to delete the picking list option from ebay

Once again here we go, the office boys in ebay have decided to take a perfectly good system, and get rid of it. There is NO picking list option, which means if I have 5 orders separately from the same buyer, I have to manually find them from the list...

Is it time for me to pull from Ebay

When I first started with Ebay about 15 years ago it was a life saver for my business during the recession of 2008 and then we were able to press on and do extremely well. We would regularly do £3000-£4000 a month turnover. Everything was ok until ab...

User avatar by Contributor
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