Business Seller Board

Resolved! NI number for US Citizen business account

I opened my personal Ebay in 1996 in the US as a US citizen. I moved to the UK approximately 15 years ago and switched my banking details to UK bank/address with the same Ebay account/email. I need to add my US Social Security number to my account fo...

Messaging system: showing auction start price as the selling price

I've just had a message from a buyer, and the message page tells me: SOLD for 19.99The item actually sold for double that price (it was an auction).But eBay have told me the item sold for the starting price.

Seller level downgrade due to decline in buyers on here

Downgraded shop level to basic shop as anything more was not justified for the price chargeTried promotions, nothing came of this other than high payments going to ebaySend offers out, nothing back from themChecked and improved keywords in titles, de...

Cannot send offers

For some reasons offers are not sending today. I'm trying to bulk send 10, it's not working, neither on the app or desktop. I've tried to send them individually, same result. Anyone having a similar problem in the last 6 hours or so? Seemed to be wor...

Click & Drop NOT importing Orders from eBay

I have two instances of orders NOT being imported from ebay to click and drop, one on the 14th of March and another on Feb 27th. Was there an issue on these days ? It is most concerning as in both instances it is random and isolated and i have had cu...

Simple delivery being forced onto business sellers

I was checking my listings yesterday and noticed all of the listings I had added over the last 24 - 48 hours have had the postage prices / delivery options changed (not by me but by Ebay). How do I eradicate this ? Any help will be much appreciated. ...

I accept counter-offer - buyer isn't notified. New glitch?

So I watched an item. A seller sent me an offer with the option to counter. I countered. Then heard nothing back. I was just paying for some other purchases when I noticed my basket was still showing as having an unpaid item. The seller had accepted ...

Resolved! Gobbledegook addresses

I have a franking machine, consequently I do not send my items via any ebay services. I am finding more and more addresses coming through all jumbled up and nonsensical, fortunately the post codes are correct so that I can google the correct address,...

FAO Ebay staff - Reporting businesses trading on private accounts

To whom it may concern. It's about time it was made easier for Ebay users to be able to report businesses trading on private accounts in a much more straight forward way. At the moment there is no obvious option when using the report item option, i.e...

Can't enter weight for postage in new listings

Using sell similar today and the box to enter weight for postage is missing. I don't use postage policies or rate tables. It was working fine yesterday.

Business sellers v Private sellers - A simple solution

Ebay is clearly struggling to deal with this and I'm not sure they ever will. A simple and easy to understand solution would be: Brand new items - all sellers pay a final value fee regardless of whether you are a business seller or on a private accou...

Could some one please fix the category search on listing.

When listing eBay would suggest the category for you off the title in which you have written but as of about a week ago it simply stopped working it now shows more often than not entirely random ones or simply you can not find the category you know i...

AI problem.Over 1000 listings removed by AI.

Hi everyone.I'm from Poland and I run Anchor Shop on ebay.uk with second hand football,rugby and other sports memorabilia shirts.1 of the reasons I run this shop is that ebay allows to list in 2 categories.I get message 2 months ago that I can't list...

Resolved! Ebay forces upgrade to Business due to new HMRC regulations

Hi All.I've received an email from ebay forcing me to switch to business account due to the volume of my recent sales. Customer service explained that I exceeded £1800 in one month, so they act in line with new HMRC regulations. The email is a bit th...

Does the addition of item Videos make a difference to sales?

I sometimes add a video clip to listings - for example, a short clip to demonstrate a working music box / metronome, but I wonder what the effect has been to other sellers? I've seen listings with a long video and very little else, recently and would...

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Forum Posts

Resolved! NI number for US Citizen business account

Messaging system: showing auction start price as the selling price

Seller level downgrade due to decline in buyers on here

Cannot send offers

Click & Drop NOT importing Orders from eBay

Simple delivery being forced onto business sellers

I accept counter-offer - buyer isn't notified. New glitch?

Resolved! Gobbledegook addresses

FAO Ebay staff - Reporting businesses trading on private accounts

Can't enter weight for postage in new listings

Business sellers v Private sellers - A simple solution

Could some one please fix the category search on listing.

AI problem.Over 1000 listings removed by AI.

Resolved! Ebay forces upgrade to Business due to new HMRC regulations

Does the addition of item Videos make a difference to sales?

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