Business Seller Board

US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

Join us at eBay Open UK 2025!

We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...

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Can anyone explain this one?

This sellers been doing this for a while now and I can't honestly think of a reason why? they have loads of sold items at the same price, £1099, which in most, if not all, is way above what the market value of the actual product would be, like the ex...

VeRo accusation used to remove the competition

I was disappointed to receive a VeRo on a product, but thought an invoice from a brand authorised distributor would resolve the situation. Even after sending in valid documentation and speaking with an agent, the VeRo was upheld.The saddest thing is ...

Sales declining, poor weekend sales,high fees, What! is going on?

All, Sales are declining, traffic is declining, and fees are increasing, especially at weekends. Has ebay stopped advertising for us? I've noticed a few adverts for eBay motoring but not for general items.Buyer's premium has put off many customers, a...

Anyone had this change of payment terms email from eBay?

Your funds will be available for payout once we receive delivery confirmation

Resolved! How can I make a complaint about Ebay customer services?

I am very dissatisfied with Ebay customer service advisors. I would like to make a complaint and would like to know how to do this?

Resolved! PERKS OF A BUSINESS ACCOUNT?

I have sent in my application for a sole trader and I’m looking to register as a business on eBay but l feel that the business selling fees are quite a lot and it putting me off and I’m looking at other places to go like Vinted. I mainly sell used co...

Viesing payments summary

It's getting increasingly difficult to have a quick look at the payments summary in Seller Hub. I have to sign again nearly every time, despite being already signed in.There's usually some splash screen wanting me to do something else like confirm my...

Promotion campaign changes from 80% organic sells to 0%

i everyone,I've been selling small goods on eBay for over two years now, and over time I’ve developed a good understanding of how things work. Typically, I sell 15+ items a day, with at least 50% of those being organic sales — no issues until recentl...

YouLend Deductions on Cancelled eBay Orders – Misrepresentation of Financial Product?

I am raising this issue publicly in the interest of transparency and collective awareness.I currently have a revenue-based funding agreement with YouLend through eBay, whereby a percentage of completed sales is deducted automatically to repay the adv...

Urgent advice needed, "Payments on hold untill after delivery" for business seller

I've been selling on eBay for over 20 years, and a couple of days ago all my funds were put on hold "until after delivery", and I could have to wait up to 30 days until I receive funds. My account has no restrictions or warnings, so I'm confused. Has...

Resolved! Item description issue?

Is anyone else seeing this issue: if I look at an item (mine or someone else's, it's happening to both) on desktop*, when I'm scrolling down, I get a brief look at the first few words of an item description but then it vanishes and is replaced by the...

Change of payment terms being rolled out to every buyer...!

Had this message from ebay last. Contacted them this morning as all our orders are on hold for at least 30 days. CS confirmed it is being rolled out to every business seller. Can anyone confirm that this has indeed happened to them? This is the end o...

Resolved! Business account versus Private seller account

Hiya all. I have been selling on eBay for 16 years now with the same user id and account (one of the longest), I still have 100% feedback score and I am proud of that tbh, but it has not been easy. I just wanted to ask you people if you have noticed ...

Reporting sellers

Couple of questions 1. What is the latest link for reporting sellers, and have you had success with the link? 2. I think I recall forum posts where reporters have said they have received a reply from CS advising that the seller was not breaking polic...

Premium Service Badge Glitch?

Just trying to work out if everybody got a message this morning advising them on how to obtain Premium Service status when they already had it, or not? All of my listings are listed as free shipping, being sent via Royal Mail Tracked 48 (or Tracked 2...