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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

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Change of Business Name

We have a business account which has a lot of traction and sales. Is there a way for me to change the business name on the exisiting account. Is this possible, all articles relating to this say that an ebay shop can't change ownership/Change Business...

Update your business information

Hi, i have upgraded my private seller account to UK LTD business account on ebay. Ebay requires to update my business information and i uploaded company house certificate which I received by companies house. i created new company so only have company...

Seller backs out of sale

Today a won the auction on an item. It has been auctioned on Ebay, starting price £100. Nobody else bid so I won and paid straight away. I then get a message from the seller saying he was not going to sell it at that price. As I can't make him send i...

Bulk Global shipping

Can someone please tell how to set up the global shipping onto all my existing listings? I have activated it but it would appear tjere is no sign of it on my listings.TIA

Cash buyer lost

Potential customer wanted to view item before purchase and if agreeable pay cash.I told him that I couldnt accomodate that.He asked if he could buy via Ebay,then collect and pay cash.Again I had to refuse.Many buyers of my items,(many high value) lik...

Question about eBay store listing limits

Last year I began selling selling on Vinted on eBay to make some extra income after I was made redundant. After having some success I am now looking to go full time into eBay and become a business seller but I am confused about the listing fees and s...

Tracked 48 delivered to wrong address

Good evening, The most valuable sale I've had for months has typically gone to the wrong address. RM GPS location is several streets away and the supplied photo is of a bank of postal boxes inside the entryway of flats, the customer lives in a house....

Postage Labels From Ebay

Why oh why does eBay not allow sellers to mark when the item is despatched and not when you buy the label...bloody annoying... And very unprofessional ...All other main sites do not operate this system...THIS HAS BEING BUGGING ME SINCE 1999.I CANT SL...

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