Seller News: December 2025
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Forum Posts
Royal Mail 48 - Tracking Updates To Buyers
I am getting more and more enquiries from buyers who are telling me I haven't posted an item, all of the items where I get this type of query are posted using RM48 I know this service only updates on delivery and there are no other tracking updates. ...
Resolved! Personalisation and text fields
I have sold a personalised product where the customer needs to provide a name to be added to the product. This is what I see for the order, the Buyer Note and Personalisation fields seem to be empty, but there is a field called "Text" and a word ther...
This is a message to the ebay development team
If an ebay employee reads this message, please pass the message on To the ebay development/marketing team Please will you consider making available the personalisation field in the craft category please. It would help sellers receive colour or quanti...
feedback
Some positive news on Negative feedback removals 2 in the last 2 weeks 1.-- buyer had correct address but wrong Postcode, item was retuned to myself 2. -- buyer had too many INR cases Removed by Ebay over the phone Good result(for a change)
"We are changing the way you get paid"
Just me or anyone else had this? Accounts been open since 2007, 100% feedback, issues always resolved by me (except one that went to eBay because I was on holiday when the buyer finally returned an item that had been going on a while but this wasn't ...
Listing Preview not working?
Anyone else unable to preview new listings?Mine seems to stick trying to load.
Trying to message a buyer
I have a frequent buyer of assorted colours of zips and each time they make a purchase, i message them for their colour mix requirements It appears the message facility for this particular buyer is not working, i keep getting the message "Send messag...
Item Swap and What Should Sellers do?
I'm at a loss right now and would appreciate an explanation from someone at eBay. We recently sold a new item that was clearly shown in the photos as immaculate, still in its manufacturer's wrapper, and with all accessories sealed. The buyer immediat...
Items to the USA
I visited my friendly local Post Office today to post a small board backed envelope to USA today - a normal size letter under 100gms with customs label for the contents as per the updated instructions from 10 days ago only to be told that the guidanc...
How to get buyers address for court action?
Hello all, think I’ve uncovered another type of scam. So had a scammer buy a gold proof coin off me for £800. I sent it special delivery to the Argos address he requested. He picked it up, then sent me a message saying coin was damaged etc etc (it wa...
EBay removing listings for no reason - Appeal refused
Yet another bizarre issue with eBay. I listed an older $10 USA banknote. After 2 days it was removed saying “we only allow graded products from reputable companies”. I appealed this saying it was clearly wasn’t a graded note, at no point in anywhere ...
Recieved unfair negative feecback
I recieved negative feedback unfairly ,buyer did not reach out at all ,the item was pristine when it left and posted .The buyer refuses to return ,he’s demanding I give money to charity and he keeps the item .Now this feedback is affecting my sales.T...
Promotion doesn't work and is daylight robbery.
A mint 1935 early Keith Murray Moonstone dinner plate for £11.50 with Promotion is ridiculous. EBay is shamelessly skinning users with a service that is useless. Unfortunately it is an effective monopoly and even owns "competitors" like Gumtree.
coming back to ebay ?
I used to sell on ebay it was my full time thing then me and my partner split up and I had to move. I'm in the process of setting up a small business making personalised one off items think ornaments and signs resin items and when I'm reading posts e...
Customer Services Advice On Business Accounts
marco@ebay dave@ebay Yet again on a call to customer services (Closing shop, required a refund) I have been advised that I should trade on a private account to avoid seller fees. I explained that this was against UK trading laws. The agent is unaware...
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