Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Up & Running Grants: apply now for the chance to receive £10,000 to fuel your business growth
We’re excited to announce that for the very first time, Up & Running Grants are launching in the UK - giving 25 eBay business sellers the chance to take their business to the next level. Each successful applicant will receive: £10,000 cash grant to i...
GSP to US halted - direct postage? - will I be caught for Return Postage costs?
Hi, Just wondering if anyone can help on this one. I am a business seller - clothes. I use the GSP but I have just realised this has been halted for a good while they say to the US. I am losing sales. I could send directly but what worries me about t...
Can't refund buyer without a linked card?
A buyer has asked to cancel their order; the request has been made after eBay sent our payout so there are no "eBay funds" to cover it. Normally this isn't a problem because eBay just debits selling fees/costs (including refunds) from the linked bank...
How do I request an email verification code?
As the title suggests. I ordered a new phone and airtime plan yesterday from my network provider. It is due for delivery sometime today - hopefully. In the meantime my laptop had a forced update last night and this morning requires a fresh log-in. Un...
Resolved! Ebay via YOULEND - anyone got any pros and cons
Hi All, I hope sales are good! Today we received a generous offer from eBay Capital that would be enough to rent a unit for a year. I believe that you pay a daily percentage of sales. The previous similar type of loans via P-pay were very straightfor...
"Please be aware that Royal Mail is experiencing issues at the moment" Aug12 11:00am
Currently unable to post anything, facing the following error; "Please be aware that Royal Mail is experiencing issues at the moment. We apologise for any inconvenience and if affected, ask that you try again later." Attempting to purchase anything R...
Simple Delivery - Business Seller
Just noticed whilst revising a listing, a message about 'Simple Delivery' near the postage options section. Domestic PostageSimple Delivery is unavailable for this item. Does anyone know if this message been there for some time, I have never noticed ...
July Sales non-existent - What is going on
We have all good selling items and none of them are selling in July. Has there been a recent change in Ebay as its a complete STOP- No sales for over a week now and its been so hard to manage all fees already. Has anyone else noticed this same issue ...
Ebay postage labels
Has anyone been able to post today with Royal Mail labels bought through ebay? I bought 13 labels this morning through ebay for Royal Mail 48hr tracked and when I went to the Post Office none of them would work/scan in. The guy at the Post Office ask...
Worst Weekend For Sales in 14 Years
With over 1100 listings that were also promoted I sold just 2 items over Saturday and Sunday, this is the worst its ever been in the 14 years of trading on the platform. In comparison I sold 10 x that on Amazon. What has happened to eBay? Its not as ...
Returns and Reasons Why - Growing Trend
Is anyone else suffering with frequent return requests with the reason 'Changed My Mind' then nothing is sent back for refund. Is this an attempt at just trying to blag a refund, on the off chance that many sellers just refund on the back of seeing a...
Resolved! Remind me, what to do with false NAD returns?
Ages since I've had one. One of my items is red dice, and buyer can choose pack size (so 1 ,5 ,10,20 dice etc) Got a NAD return, because he only got 1 dice. And then as an after thought he's tagged on "wrong shade of red" and "poor quality". So the r...
eBay Seller Meet-Up in Manchester 11th September
There's a business seller led, eBay funded, event at eBay Manchester offices in September. Hosted by eBay business sellers for eBay business sellers. Previously sold out and have a few spaces we're opening up to make it a slightly larger session. Its...
What is the Point of an Ebay Message when Item Does not Sell
Is this something new today? We have always had an email when an auction item didn't sell but from today I am also getting a message in my eBay messages. I really cannot see the point of this.
There is such a thing as "false attribution".
Here's eBay's new way of determining whether a Promoted Listing's sale is due to the Promotion and not merely coincidental: "An attributed sale will be when any buyer purchases the promoted item within 30 days of any click on the ad, regardless of wh...
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