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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
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Business Seller

Hello Please I want to selling on Ebay..After reading about ebay policy about private sellers, I have decided to sell as a business account Pls if you are a business seller,pls can you state how much you pay It states basic pay £27 ,monthly subscript...

Resolved! no option to fill in a postage cost.

As a business user I am trying to list an item for aution but dont get an option to fill in the postage as you would if you are a non-busineess user. I just get a box which is called postage policy. Is it me whats goiing on?

Free Post or not Free Post?

what really is the best option? you put free postage on and include it into the "buy it now" price but the buyers make offers to try and to effectively get free postage. or you include the postage and you seem to get less traffic. just seems like a l...

Upgrade to a Business Ultimatum

Yes this is a complaint post! I am jumping on the various HMRC business account posts. Maybe it will be helpful to someone. I get tired of seeing people blindly supporting eBay, just as I get tired of dealing with the platform itself. It's dishearten...

User avatar by • Contributor
  • 2140 Views
  • 29 replies
  • 8 kudos

50% of sales to Europe getting lost, or turning up after refund. Should I use tracked post?

I've looked at certain countries Austria, Italy and France and out of the few sales I've had about 50% item not received cases and I've had to refund most or all of them. I'm not exagerating, I think they are getting delayed rather than lost because ...

e Bay Official Packaging

Why is the eBay branded packaging offer so limited? Every month for the last .... 10 plus years I get this voucher as a business seller and never use it as the range is limited and does not provide for my packaging solutions. For me, if I could buy A...

ebay fees

Im a business seller and have a shop and I sold an item (watch dial) for £200. Ebay took £41.54 commission, thats near on 27%. Is there anyway of reducing the commission they take.

User avatar by • Contributor
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  • 3 replies
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Tech support says :messages to upgrade from a private to business account have been sent by mistake

I had a message yesterday on my private selling account and an email, to say that I needed to upgrade from a private seller to a business account, I called eBay this morning to ask about various things with regards to upgrading to a business account ...

Faith restored honest buyers

In a world where we all read scams and listen to tales of dishonesty I’d like to share something with you that’s restored my faith I sold two plates to a buyer and a few days later the buyer purchased more of the same. I presumed that they just wante...

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