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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team Community Team
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Join us at eBay Open UK 2025!

We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...

eBay open UK25_ABpost_1200x800_ - Lizzie Burr.png
User avatar by Community Team Community Team
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Returns Policy

Hi Everyone, I've resorted to re-opening an old Business Account as my item is too large once parcelled for private selling. It has taken me ages and for the life of me, I cannot work out how to set the 'Returns Policy'. My item is ready to list, but...

Sales crashed since end of March. Anyone else?

Anyone elses sales totally crashed since the end of March? Normally can go quiet waiting for payday but this seems very odd? Yesterday was our poorest day for sales in 25 years. Or is it people not spending because every bill has gone up plus the Tru...

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Ebay Paid Coupons

I have just received this e mail on my private account: 'We wanted to let you know that you may notice some of your listings benefit from an eBay-paid for coupon. This means that the items you’re selling will be even more appealing to buyers browsing...

Post Office non delivery

Hi all, just wondering if anyone has had problems with the Post Office not delivering items recently. I’ve always sung their praises and have had very few problems over the years but in the last 10 days or so I’ve had 3 items (I sell postcards) that ...

eBay requires us to put link in listings, but then bans the listing (window tints)

Hi We have an ongoing issue that's been going on for about a year - very frustrating and I can't seem to speak to anyone at eBay who can help. We sell window tint and about 18 months ago we were told by eBay we had to add the below text (which includ...

Resolved! Cancelling an eBay postage label

This is a new one for me, a buyer is kicking off because I’ve bought a Royal Mail label (via eBay). I’ve agreed to change it to DPD through gritted teeth, does anyone please know can I request the RM label is voided and refunded quickly or do I have ...

What's wrong with our listing ?

Could I ask you guys to look at one of our listings? Number 187320017626 https://www.ebay.co.uk/itm/187320017626 Its a fresh new listing, promoted general (dynamic) so allowing ebay to adjust % bid price to get visibility. Nearly 2 weeks running and ...

Business account destroying my eBay business

I am a registered business that buys and sells sealed trading card products, I have gone through the many eBay changes and as a result this year my sales have dropped by 80%+. The niche I sell in is being flooded by private sellers, who are clearly r...

Resolved! FVF for shop subscribers

Hi, I am new to the eBay business account and been hit with high fees from day one. I am planning to sell 15-30 high value items (£1000-£2000). I am currently not an eBay shop subscriber and FVF in my main category is set to 6.9%. eBay is 'luring' me...

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