Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
Item Swap and What Should Sellers do?
I'm at a loss right now and would appreciate an explanation from someone at eBay. We recently sold a new item that was clearly shown in the photos as immaculate, still in its manufacturer's wrapper, and with all accessories sealed. The buyer immediat...
Items to the USA
I visited my friendly local Post Office today to post a small board backed envelope to USA today - a normal size letter under 100gms with customs label for the contents as per the updated instructions from 10 days ago only to be told that the guidanc...
"We are changing the way you get paid"
Just me or anyone else had this? Accounts been open since 2007, 100% feedback, issues always resolved by me (except one that went to eBay because I was on holiday when the buyer finally returned an item that had been going on a while but this wasn't ...
How to get buyers address for court action?
Hello all, think I’ve uncovered another type of scam. So had a scammer buy a gold proof coin off me for £800. I sent it special delivery to the Argos address he requested. He picked it up, then sent me a message saying coin was damaged etc etc (it wa...
EBay removing listings for no reason - Appeal refused
Yet another bizarre issue with eBay. I listed an older $10 USA banknote. After 2 days it was removed saying “we only allow graded products from reputable companies”. I appealed this saying it was clearly wasn’t a graded note, at no point in anywhere ...
Recieved unfair negative feecback
I recieved negative feedback unfairly ,buyer did not reach out at all ,the item was pristine when it left and posted .The buyer refuses to return ,he’s demanding I give money to charity and he keeps the item .Now this feedback is affecting my sales.T...
Promotion doesn't work and is daylight robbery.
A mint 1935 early Keith Murray Moonstone dinner plate for £11.50 with Promotion is ridiculous. EBay is shamelessly skinning users with a service that is useless. Unfortunately it is an effective monopoly and even owns "competitors" like Gumtree.
coming back to ebay ?
I used to sell on ebay it was my full time thing then me and my partner split up and I had to move. I'm in the process of setting up a small business making personalised one off items think ornaments and signs resin items and when I'm reading posts e...
Promoted Listings Changes - You Must Be Joking, eBay
Email from eBay this morning. If I read it correctly, from 24th June, if you use promoted listings and ANYBODY clicks on the ad one time...if the item then sells to ANYBODY ELSE within the next 30 days, you get charged as if the first guy bought it.T...
Still no sales on Ebay.
The season has changed, the weather has changed, and everyone has been paid. We are top rated, with 100% feedback, yet still no sales on ebay. If we could actually get rid of our stock we would close today. Something is rotten in the state of Denmark...
Customer Services Advice On Business Accounts
marco@ebay dave@ebay Yet again on a call to customer services (Closing shop, required a refund) I have been advised that I should trade on a private account to avoid seller fees. I explained that this was against UK trading laws. The agent is unaware...
eBay Allowing Cases To Be Opened After Only 5 Days From Delivery.
eBay takes your money and puts it on a hold after only 5 days from delivery date. This is blatantly wrong as the Royal Mail do not deliver every day now. Come On why so many more errors at the sellers expense, eBay WHY ALLOW this deceitful behavior. ...
Resolved! Return badly packaged so received damaged.
Sold a brand new grass trimmer. After a few days the buyer requested a return as they didn’t realise that once assembled it would not fold away therefore it was too large for their storage space. No problem at all, but when returned it came back in a...
Shipping to US royal mail DDP
US sales represent around 15% of my cross platform business. So I've started an experimental ship to US before peek trial.I'm a royal mail account customer and on Thursday they introduced their Delivery Duty Paid (DDP) service. Its billed as invoicin...
Simple Delivery Labels are not refunded if not used.
People may not know this, if your item sold and listed with the simple delivery option. You can not make any changes to the Postal service or change the time from 48 to 24 or even try to see the buyers address. Not possible!The only way is to Cancel ...
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