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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team Community Team
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Join us at eBay Open UK 2025!

We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...

eBay open UK25_ABpost_1200x800_ - Lizzie Burr.png
User avatar by Community Team Community Team
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Unable To List From Inventory For Over A Month

Flagging this again as I haven't so far managed to get anywhere with this issue which started the first week of July. The problem is with the Inventory feature which comes with Featured and Anchor shop levels. Currently we have over 10,000 listings s...

Broken Inventory 1.jpeg Broken Inventory 2.jpeg Listing Form.jpeg Broken Inventory 3.jpeg

Available quantity

Is there any way of finding out what is changing my available quantity on my listings. I use Zoho inventory and it's showing the correct stock but eBay isn't on certain items. I've pushed the stock levels and it is correct on eBay for a while but the...

Trying to message a buyer

I have a frequent buyer of assorted colours of zips and each time they make a purchase, i message them for their colour mix requirements It appears the message facility for this particular buyer is not working, i keep getting the message "Send messag...

User avatar by Conversationalist
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  • 5 replies
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Item Swap and What Should Sellers do?

I'm at a loss right now and would appreciate an explanation from someone at eBay. We recently sold a new item that was clearly shown in the photos as immaculate, still in its manufacturer's wrapper, and with all accessories sealed. The buyer immediat...

User avatar by Contributor
  • 500 Views
  • 13 replies
  • 1 kudos

Items to the USA

I visited my friendly local Post Office today to post a small board backed envelope to USA today - a normal size letter under 100gms with customs label for the contents as per the updated instructions from 10 days ago only to be told that the guidanc...

"We are changing the way you get paid"

Just me or anyone else had this? Accounts been open since 2007, 100% feedback, issues always resolved by me (except one that went to eBay because I was on holiday when the buyer finally returned an item that had been going on a while but this wasn't ...

How to get buyers address for court action?

Hello all, think I’ve uncovered another type of scam. So had a scammer buy a gold proof coin off me for £800. I sent it special delivery to the Argos address he requested. He picked it up, then sent me a message saying coin was damaged etc etc (it wa...

Recieved unfair negative feecback

I recieved negative feedback unfairly ,buyer did not reach out at all ,the item was pristine when it left and posted .The buyer refuses to return ,he’s demanding I give money to charity and he keeps the item .Now this feedback is affecting my sales.T...

coming back to ebay ?

I used to sell on ebay it was my full time thing then me and my partner split up and I had to move. I'm in the process of setting up a small business making personalised one off items think ornaments and signs resin items and when I'm reading posts e...

Still no sales on Ebay.

The season has changed, the weather has changed, and everyone has been paid. We are top rated, with 100% feedback, yet still no sales on ebay. If we could actually get rid of our stock we would close today. Something is rotten in the state of Denmark...

Customer Services Advice On Business Accounts

marco@ebay dave@ebay Yet again on a call to customer services (Closing shop, required a refund) I have been advised that I should trade on a private account to avoid seller fees. I explained that this was against UK trading laws. The agent is unaware...

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