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Buyer left negative, wants to revise feedback but unable to due to age

Just had a double negative left with no prior contact, items are 1 day late at this point. Contacted the buyer asking why they left a negative without contacting me first. Just said items not arrived so bad service. I explained that items were dispat...

Royal Mail OBA Charging for Bogus 'Unreadable Barcode / Label Incorrectly Applied' Surcharges

Starting from January 2025 we started seeing charges on our each and every invoice from Royalmail C&D. Raised this with Royalmail finance several times and been informed machine cannot read my barcodes. We replaced our printer and started putting lab...

Import/export complications.

It seems the EU make it hard to sell there by demanding a responsible person in the country you are sending to. They are also fussy about paperwork. I have had 2 items which were refused by receiving country for not having correct paperwork despite a...

Good till cancel cut off times?

Hi all I have a number of listings that are "good till cancelled", so does anyone know at what point do I need to end the listing before being charged a listing fee again? I ended a listing with around 8 hours to go, but was still charged! Any advice...

I now have the option to reject a return?

this evening a buyer raised a return because the pair of shoes "did not fit". they have had said shoes for just over 2 weeks since delivery and only now they are raising this claim, a tad annoying but as per eBay protocol I know i have to agree to th...

Payment processing issue

Hey is anyone else having issue with payments processing ? Some of my sales are working as normal processing same day to be available for pay-out the next day and some are taking an extra day to process ? Is it just a me issue or is anyone else exper...

Resolved! Impressions decrease - Potential reasons?

Hi Everyone, Ive noticed over the past 2 weeks that my views and impressions have dropped drastically. I was getting well over 150 views per day and now I’m getting less than 80 views per day and a lot less sales. Also impressions have dropped massiv...

Ridiculous Delivery Estimates - Again!!!

Item purchased Thursday 6th Nov for 2nd Class delivery. Despatched Friday 7th (earliest possible postal collection after payment received) . Delivery estimate given to customer was 8th (Saturday) to 10th (Monday). It's just not possible - so I have a...

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