Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Defective item returned at my cost as I don't have a printer
I bought an item which is defective. The seller issued a return label online but I have no printer and there was no QR code to take to a post office. As the label was provided by another party , Royal Mail let me arrange a collection ( which suited m...
Simple delivery label not accepted at the Post Office
I just tried to drop off a simple delivery package at two different Post Offices but they would not accept it. They said i must have put wrong weight/size but I haven't, it is the correct weight/size. has something gone wrong? Thanks
Royal Mail simple delivery qr codes invalid!
Hi, I have just been to post all item's that I have sold in the last 24 hours at my post office. 4 of my items were Royal mail 48 Tracked /simple delivery, all 4 QR codes are invalid and will not scan! How am I supposed to send my items to my custome...
Simple Delivery Labels Not Scanning At Post Office
Just taken some parcels to the Post Office, posted with simple delivery and they wouldn’t scan. Post Office staff got the message “2D barcode not recognised, not valid for tracked 48”Has anyone else had this? Thanks
SIMPLE DELI VERY SYSTEM
Simple Delivery system is anything but. It's made things much more complicated as a private seller and a buyer. I've seen many changes of system over the 15 years I've been an Ebayer but this latest "hit" against private sellers and the whole revampe...
Unable to post eBay packages with Tracked 48 printed label
At the Post Office counter when Tracked 48 eBay printed labels are scanned it comes up with text including 'barcode not recognised'. I see that others here are having similar problems, does anyone know who to enquire to about this issue. Thanks
another simple delivery refund question
Hi everyone, A quick question...I sold an item today, customer paid and delivery was with simple delivery. Free to buyer so i paid for the label.. Ebay issued a royal mail label costing £5.55 which is ok so far... Now several messages later between m...
Delivery - waste of time and fuel.
Hi all can someone tell me the logic in this. Sold an item to so go St Leonard on Sea This is it's journey Sutton surrey to Coventry 122 milesCoventry to Tonbridge 143 milesTonbridge to St Leonard on Sea 31 miles A total of 296 miles. Miles from sutt...
Simple Delivery again
I just need to clarify this before I turn off my ebay store.My items weigh less than 100g, and fit into a large letter, which Royal Mail costs £1.55, I always take it to the post office to get scanned so its tracked.From 6th August, it seems the only...
Resolved! Yodel compensation
Does anyone know how I can claim compensation for the failed delivery using the full protection through ebay because Yodel are telling me it's the responsibility of the petrol station I dropped it off to! I started using Yodel as it was the cheapest ...
Multiple oil drums shipping problem
I sold two 5 gallon drums of oil to a buyer in the USA. Combined they weight more than the maximum shipping weight. How can I get around this? If I could use my own courier that would solve the problem, but it looks like that can't be done as the shi...
eBays 'customer service' has become terrible.
Good day everyone.I have been a seller on this platform for many years but over recent weeks eBay have made this very difficult. Customer services have lied and made decisions that go against the service it pretends to provide.Example 1) Three weeks ...
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Lost sale due to cost of GSP
Nice chap from Australia - wanted to buy a cassette from me - total AU dollars - 96.49 - however the GSP postage for a cassette tape would have pushed this up to Au dollars 150.00 at the 1K weight - really a cassette tape in a padded enverlope is aro...
offering combined postage after buyer has paid
so a buyer made an offer on two different listings of mine which I accepted, and payment was made automatically straight away. however, I want to send them both together in one parcel and refund them the cost of the extra shipping. I read on eBay's i...
Featured Posts
| User | Count |
|---|---|
| 46 | |
| 40 | |
| 38 | |
| 26 | |
| 25 |
