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Postage

Ebay have now decided that all items are sent tracked 48 regardless of the value. This is ok for buy it now but useless for auctions as I do not know what postage to charge until the auction is finished. Why can't ebay allow the seller to arrange pos...

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Refund

Hi, am trying to send back an item right but the address of the seller doesn't look like a proper address to me, it's made of a long list of letter and number with no indication where i should write them down. I need help please

Postage refund and tracking issue

Hi all, used the eBay system today where the buyer could select the postage option. Took it to the post office and surprise surprise, it didn't cover the cost! So... how do I get a refund on that label as I had to buy a new one? Any help I can find s...

Simple Delivery

Can anyone advise if you can still select your own postage choices ?custom delivery seems to have disappeared..only simple delivery available

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Postage Difference?

Hi , sold an item and had the postage set as buyer pays and to use Evri which was priced at around £6.00. I then changed my mind and selected Royal mail 48 tracked and purchased the postage label via eBay which itself was nearer £7.00 and selected fo...

Paying extra on top of prepaid label at post ofice

Not sure if anyone has also had to do the same, but I basically sold an item whilst I was on holiday and told my buyer I would post when I returned. All good, and they purchased the prepaid label via Royal Mail with simple delivery. My mistake, but I...

ParcelForce - Claiming compensation when booked via eBay

I bought the postage label through ebay (postage payment shows as Shutllmite on my bank statement) to send my item on 24hour delivery via ParcelForce. It arrived 4 days late(!) and I now want to seek compensation. On the Parcelforce website it says I...

Simple Delivery

Hi, i assume this Simple Delivery is for personal sellers and not a business seller, can't see how they can force my business to use the Simple Delivery service as if so that will be it for me, i will close my account and open my own shop on the inte...

Simple Delivery - no small parcel options

Just spent 30mins trying to explain to ebay that Simple Delivery - which all private sellers are going to be forced to use - isn't fit for purpose. I regularly sell shoebox size parcels, via Royal Mail, i.e. Royal Mail Small Parcel (45 x 35 x 16cm) S...

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Simple Delivery not use prepaid can you enter own tracking?

I see in Simple Delivery article it says "If you decide not to use the prepaid label, you'll need to purchase your own label instead at your own cost".So if I do that can I enter the tracking details of the service I have purchased i.e Royal Mail Spe...

Ebay stop ramming Simple Delivery down our throats! If we aren't interested stop forcing it!

So I ended all my listings. Disabled Simple Delivery... and set them all to Custom Delivery. I dont own a smartphone, I dont wish to use a QR code, I dont own a printer. I write my envelopes and take them in person to my local village post office. Au...

Resolved! Simple Delivery compensation

Just to say that I only used once, so far so good. However, some items I sell are more than £200, and I don't I feel comfortable using just Royal Mail 24 or 28.After double checking with eBay's CS, I was told that:*Royal Mail Special Delivery isn't p...

Simple Delivery all in one package?

I see SD terms say all items contained in single order must be sent in one package. How does this work if someone buys poster and magazines or books?. Posters need to be rolled in tube. Would need very large box to accommodate all.Had this problem on...

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