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Forum Posts

US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team Community Team
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Disputed delivery

An item that was reported as lost by Royal mail now is reported as delivered! Surely only Royal mail can confirm delivery? Any advice is welcome.

Royal Mail did not collect

Yesterday, I suffered my first 'simple' delivery. I clicked the RH box of get prepaid lable webpage to book a RM collection, set the day and safeplace and booked ( supposedly) Had no confirmation emails . Postman came today with no knowledge of the c...

Lack of EVRI drop off points

I am really struggling with EVRI drop off points. I used to use Inpost lockers which were convenient and local. Since Inpost stopped accepting EVRI parcels I have tried our local Post Office but they are quite small and get quite rude about accepting...

Resolved! New simple delivery postage option

I stopped selling on eBay after nearly 19 years when the postage changes came in as it just looked too complicated. But I have been sorting out at home and thought I would give it a try. On the postage option I deselected Evri as I always prefer to u...

Resolved! Simple Delivery - Not simple

I have had to cancel 2 orders recently because of Simple Delivery issues. In the first instance the buyer purchased 2 items after I agreed a discount with them. Unfortunately they didn't combine the items in their basket. This meant I had to pay for ...

Simple Delivery

I've been using Simple Delivery since I started selling again a few weeks ago, but today it stated that Simple Delivery wasn't available for the item I was listing, which was a handbag? Does anyone know why? The Autobot help person wasn't helpful! Th...

Ebays antiquated posting service

I sold an item, tried to print a RM label but was greeted with a 'no service available' message. Phoned ebay and was told there is a problem with RM so I'll have to cancel the order and relist with evri as the courier rather than just being able to s...

User avatar by Engager
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postage label

Hi unable to get pre paid label says not available at moment with simple delivery is the

Evri item drop off but overweight help

Hi, I dropped the item off at parcel shop and it is checked tracking and said it overweight. I went back to parcel shop took some of the weight out and put in separate parcel (paid additionally deliver) so should came under the weight and now I waiti...

Simple Delivery - Simply A Rip Off

The last two orders I sent out cost more on the compulsory eBay postage label than if I had used Evri's website myself. Makes a mockery of 'free to sell on eBay' and the claim that their postage rates are discounted. In the past, depending on the siz...

RM48 Tracking not uploading to eBay?

Has anyone had issues with Royal Mail uploading tracking numbers for RM48 Large Letters through Click and Drop with an OBA account in the last week/10 days? Dont know if the issue is with RM or eBay - both have iffy track records on such matters.

Resolved! Trying to list an item, at (only) 100cm long it's too long for all available postage options

Item is 100cm x 40cm x 15cm but "Simple delivery" has limit of 61cm in longest dimension. Cannot find any way of using any other postage options. Some people have mentioned "advanced options" but I don't see it.Item is a 3/4 size electric guitar.Why ...

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Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...