Hi I was recently blocked/banned by a LIVE seller after sending 1 message the same as all the messages before asking when he was showing the better stuff and that stock pile behind he most of cost a fortune lmao BUT because it started with the word WALLAHI..... They proceeded to ban, block me and say nothing or even remark about it during the stream...... The reason i know it was racial or hateful is because i wasnt rude, mean, offensive, abrupt AND i was asking the same as EVERYONE before YET be banned and blocked ONLY ME....... What do i do and how do i report them

I wanted to share something concerning that I learned today after speaking with eBay customer support. A buyer claimed they didn’t receive an item I sent via standard (untracked) Royal Mail. I contacted eBay and asked them to check whether this buyer had a history of repeatedly claiming “item not received”, because several other buyers received their items on the same day, and only this one reported a problem. The agent told me that: eBay will not investigate a buyer’s behaviour unless the seller provides proof of delivery (i.e., tracked postage). Even if a buyer has made multiple INR claims , eBay will not look into it unless the seller used tracked shipping. They also said they cannot disclose whether a buyer has a pattern of disputes, citing GDPR. In cases of untracked mail, eBay will always side with the buyer , regardless of any suspicious pattern. So essentially, a buyer can repeatedly claim “item not received” on untracked items, and eBay won’t investigate or flag their account unless the seller pays for tracked postage every time. I think sellers should be aware of this, because it means: Untracked postage = zero seller protection eBay won’t check for repeat offenders Buyers who exploit this loophole can continue doing so without consequence I’m posting this so other sellers understand the risk and can decide whether it’s worth using untracked services in the future. I’ve learnt my lesson. I won’t trust anyone anymore when it comes to postage. From now on, everything I sell will be sent tracked, and unfortunately that means shipping will be more expensive because I’m not covering the extra cost myself. Rant over.

Hi all. I sold an item. Funds received no oats. With simple delivery. It was collected by Royal Mail. But it didn't get there. Royal mail said to easily and it would probably get there but logged it. It still didn't get there so I dutifully refunded the buyer. Royal mail now accept that they lost the item and I should apparently claim from ebay so that ebay can claim from RM On my behalf, as it's ebay that have s contact with RM, not me. Is this correct? And how do I do that? I can't see anything on any help page regarding this. Only things that help the buyer. Help please.