I ordered two toastie sandwiches makers, one by mistake, contacted the seller i was told to refuse on which i did and the royal mail took it back, the second one was damaged so I give that back to the royal mail postman the following day, they have set up a return sending a label to go to the post office, which i can not use as i have already sent them back to Royal Mail i hope you can help, so frustrating, i am will to pay the postage, just not responding to my messages, thank you.