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    Seller Central

    Created May 10, 2026

    26 members

    449 discussions

    Seller Central
                       
                                       
    • duro-diamond-disc-expert

      duro-diamond-disc-expert

      EBAY OVERALL COMMENT AND INFO

      I Have had a fairly seamless sales strategy with eBay this year, from posting items to getting sales to collecting my profits. My sales are my main line business as a ltd company which makes life a bit easier. But the only niggle i have is the fees eBay charge, even if you cover the eBay fees in your pricing you are still no where near as competitive to the specific market and most likely wont make many sales. Is there a way around this or is this apart of the eBay stragery?

      14 minutes agolast reply 6 minutes ago
      1
               
    • rc_shed_uk

      rc_shed_uk

      Other sellers using my photos and descriptions

      I pride myself on taking my own photos and writing my own descriptions for the items I sell on ebay, as I think it builds buyer trust. However other sellers have started using my photos and descriptions when selling similar items. Do I have any comeback with ebay to stop them from doing this? If so how do I go about it? I am not happy to put hours of work into my listings only for someone else to steal them without asking. Thanks in advance, Jon.

      5 days agolast reply 1 hour ago
      12
               
    • screamingpict

      screamingpict

      Evri destroyed the parcel I sent. I refunded the buyer, how do I claim against Evri?

      I sold an item for about £45, purchased shipping via eBay, packaged it up with ample packaging material and a decent box. It arrived as if someone had jumped on it and was broken. The buyer sent photos and it was crushed when it was left by their door. I refunded the buyer their money but now cannot see how to claim against Evri for the damage. I submitted a claim to Evri directly but they are saying I have to go through eBay, meanwhile every time I try to search the help database eBay decides I am a bot and interrupts my search :( ARGH! Can anyone point me at what I should do?

      3 hours agolast reply 1 hour ago
      6
               
    • 4404ekb

      4404ekb

      Special Delivery label with incomplete address. Something new?

      Casual seller. Always pay postage. Use eBay Special Delivery labels. PO tracked and drop off at local PO. This time noticed label did not have buyer's full address only the locale and postcode with "deliver to local PO". Very odd. No idea what to do so posted. It has been delivered to the PO but the postcode is not even the buyer's. She also says she has had an offer of £68 which is less that what she paid and very odd. What is going on? Re the label has eBay decided the cost for the PO to deliver to home addresses too high so now all go to local PO? Buyer and I are in communication and item is at PO not miles from her but that's not the point!

      11 hours agolast reply 3 hours ago
      7
               
    • etrader70

      etrader70

      Request for Advice Regarding Refund Due to Courier Delay

      Hi, I would like to seek your advice regarding a refund request raised by one of my customers. We processed and dispatched the order on time. However, the delivery company delayed the shipment due to circumstances beyond our control. As a result, the customer has now requested a refund because of the late delivery. Could you please advise me on how I should proceed in this situation? I would appreciate your guidance on the appropriate next steps?

      2 days agolast reply 5 hours ago
      3
               
    • madpenguin

      madpenguin

      Neutral after only 3 days.

      I have received a neutral feedback for an item bought and paid for on 15th July,it was received on 18th July when the neutral was left. I was under the impression that to leave a neutral or negative for a seller you had to wait 7 days before leaving it.The neutral I received seems to have been left only a short while after they got the item. Not worried about the feedback itself (first in 20 years!) but the timeframe in which it was given. I have replied to the feedback and am OK to leave it as it is not really damaging and I think anyone seeing it (and my response) would not be worried about it. What would you do? Can I report the timing to anyone?

      11 hours agolast reply 7 hours ago
      7
               
    • coopuk

      coopuk

      Contacted twice to set up "private auctions"?

      Hi, in the past two weeks I have been contacted by two different buyers requesting me to setup "private auctions" for several items that I am selling. I have politely refused, but I am wondering what is the reasoning behind their requests? I don't offer BIN, so am I right in thinking they are trying to BIN via "private auctions"?

      9 hours agolast reply 8 hours ago
      4
               
    • pinball-fantasies

      pinball-fantasies

      eBay Is Dead

      I am thinking eBay as a selling platform is dead since the seller protection was added ? I wonder if eBay have notice the decline in sellers since new rules started . In my 20 years of selling on eBay Ive never seen it like this I have 20 watchers on my account , most of them are still selling but their sales have fallen to almost to nothing over the last 2 months and a few sellers have gone from the platform , its like all the buyers have gone   I wonder if eBay have notice the fall in sales or do they really care anymore Is eBay a sicking ship and now doomed ?

      1 year agolast reply 8 hours ago
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    • 4404ekb

      4404ekb

      Correction to last message re Special Delivery meant to say Simple Delivery

      Correction

      11 hours ago
      0
               
    • tech-tonix

      tech-tonix

      Ebay keeps asking me to re-enter/add a card for fees payment & when I try to add it, just sits there like it's got a glitch

      I just went through the "Add card for fees payment" about a week ago, eventually accepted, and was able to pay some tiny sub-£2 amount they wanted, 9 days ago. Now they want me to add the [*] card again (expletive deleted), even though it's a valid card issued just a few months back. And I haven't incurred any fees since. So I go through the whole "add card" bit, including sending a pin no to my phone, which I enter with my postcode also. I then click on the [Add] button & the little rotating cursor just sits rotating indefinitely. I've tried exiting the browser, rebooting the PC & retrying. All this so it can make a payment of big fat zero quid & zero pennies, No use, and the Ebay help's no use. And no phone number or even "live help" with a hooman either. Anyone have any suggestions ? Is it me, or does this outfit not deserve to stay in business ?

      1 week agolast reply yesterday at 11:27 PM
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    • sunnyokonkwo

      sunnyokonkwo

      Urgent Support Required: Seller Fee Fraud & Faulty Item – Order #18-14233-62411

      I am contacting you to request immediate intervention regarding my order #18-14233-62411 (Laptop). The seller has engaged in policy-violating behavior and has essentially taken extra money from me under false pretenses. Here are the details of what occurred: The Issue: I purchased a laptop and used it for a month, after which the battery failed. I contacted the seller within the eligible return/contact window to report the fault. The Return Dispute: The seller agreed to a return but expected me to pay for postage. When I went to the Post Office, the return shipping quote was £30 , which is incredibly expensive. Under eBay policy, the seller is responsible for return shipping on faulty items. The Fee Scam: The seller then offered to send me a shipping barcode if I sent them £20 directly. The Breach: I trusted the seller and sent the £20. However, as soon as they received the money, they refused to send the return barcode and have ceased helpful communication.

      5 days agolast reply yesterday at 11:20 PM
      3
               
    • vinylscot

      vinylscot

      How long will these boards survive?

      I'm not going to accuse eBay of any pre-meditation, but how long do you think these boards are going to survive? The new format is extremely user-unfriendly, far less intuitive than the previous format. Footfall has dropped dramatically. Only six questions have received any responses at all in the last 24 hours, and one of those is a long-running thread filled with criticisms of the new format. If they could improve the visual format to make it look more professional, people might give it a chance, but it's really just a complete mess now. It has become pretty much pointless, and I can't help thinking eBay are bound to pull the plug sooner, rather than later, as they did with the weekly chat session.

      1 week agolast reply yesterday at 11:06 PM
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