Seller Central

Royal Mail: updated delivery restrictions & packaging requirements for bladed items

Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...

Resolved! Payments on hold - new seller

I am a new seller (private account) but have sold successfully on Ebay for 20 years as a small business with a business acount. Due to ill health, I ended the business and decided to sell my own bits and bobs. My query is regarding payments on hold. ...

Do 80% off listing fees still apply when scheduling listing.

I wanted to list an item whilst I have 80 percent off fees, however as i am currently on abroad I want to schedule the item to be listed in around a weeks time, will the 80 percent off fees still apply?

Fee discount promotions for new sellers?

I'm a new Ebay private seller (joined Ebay a couple of days ago) and was wondering if new sellers like me will also get offered the fee discount promotions that i've heard about, such as 70% off final value fees for example, or do i have to earn a mi...

Cannot contact Ebay customer service

I need to speak to someone as my problem is non standard.Going around in circles the call option is not showing as it normally does.Ebay made it very easy to make the decision to take down my shop to the smallest size.I now have sold more on Ebid som...

Can't creat listing on app

Hi guys, I have just opened the selling page on my eBay app and there isn't an option to create a listing, just FAQ questions and descriptions on how to do it.. I've sold many times before but not for a while, has anyone else had this problem with th...

Fake negative feedbacks - rejected feedback removal requests - Goodbye ebay

A customer purchased 7 items from me, which were delivered without any issues. However, he made additional requests that I couldn't accommodate because they were unreasonable. He threatened to leave negative feedback if I didn't fulfill these demands...

Resolved! No button to create a listing

In my eBay app on Android, when I go to list item, there is no button to create a listing. Just lots of basic info on how to create a listing.

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Buyer claiming to have to pay extra postage on "free postage".

Just received my very first negative feedback after 14 years of selling..got the below message..I've paid the postage costs on this item so I don't have a clue what he's on about..I suspect he's trying it on & i'm hoping ebay will remove the feedback...

Authenticity Guarantee - Totally unaccountable and appeal process is Not Fit For Purpose

I recently sold a watch that happened to mention in the description that the receipt was included as part of the sale, along with booklets and the original warranty card.I packaged everything, including the receipt, which was placed inside a Watches ...

Where can I see all my old posts?

Hello On my profile page I can see I have posted 45 times, however, where can I see these posts please? It's been a while since (years) I've been here and the forum now looks very different, so I'm thinking perhaps we have no way to access old posts ...

Resolved! Is there a time limit sending an item to Authentication centre?

Greetings, I have a potential watch buyer, but has said he will be going on holiday for two weeks and wonders if I can delay sending for two weeks. ( he said that if that's not possible then he suggested a neighbour can take it).So my question is whe...

Resolved! Postage costs

As a seller, I have just had a problem with postage cost. The cost stated by eBay, once my item was sold (based on its dimensions I gave in my listing) was not sufficient. Once packaged up, the item was of course, larger and heavier than prior to pac...

Not helpful members at all!

Please do not come on here expecting some helpful impartial useful advice. In fact I challenge you to find one post where a seller hasn't ultimately been blamed for a completely unfair stacked system which always going to believe a sellers lies. In f...

Clocks Change

Anyone listing auctions after 1am Sunday, remember to adjust your start time to take account of the “lost” hour on the 31st - start them an hour earlier than you want them to finish. And happy (early) stuff your face with chocolate day to you all.