Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
eBay Febuary 2025 changes for the worse many factors pointed out
eBay has made a complete hash of this months changes including these three aspects. Not all categories have had the buyers fees applied. The prices shown to the buyer on the app do inform anyone browsing of the fees however the website lacks this cla...
advice on item buyer claims not delivered but tracking says delivered please.
This is becoming a headache. Parcel delivered to a buyer but buyer claims she hasn't received it, Royal Mail website states delivered and ebay states delivered. The buyer is getting impatient and is demanding a refund. I will not refund of course. Wh...
Resolved! If selling is free and buying has payment protection, can cash on collection avoid fees ?
The reason I ask is because before, no matter what, buyer paid the entire price agreed, seller paid the fees. Now buyer paid the entire greed price, buyer pays the fees. So cash on collection must be allowed surely ?
Will 2pm Wednesday chat go ballistic over mandatory Simple Delivery?
There hasn't been a 2pm Wednesday chat session recently. I guess that's because of Christmas / New Year? So will they return this week? And, if it does return, will it be going into meltdown over the proposal of mandatory Simple Delivery, much like t...
New Simple Delivery pricing!
So they are introducing new pricing for SD from Feb 12th! Methinks that mandatory SD is approaching rapidly.... Well goodbye E Bay when that happens.
Resolved! Buyer Fee amount error - are you seeing it too?
(following on from this thread post: #10 in thread: "Buyer fee - how to calculate total? + Shipping: charge separately now or not?") @jimthing wrote: (Another user who wanted to remain anonymous emailed me about the pricing error, with thanks.) Ebay ...
Moved to a business account sales have stopped
Hi all I moved to a business account a week ago since then my sales are down over 60% , has anyone else mincing from a private to a business account in the last few weeks experienced the same ? I spoke to eBay last night where they said in can take s...
The new ebay Advertising dashboard, WHAT A MESS!!.
ebay has completely changed the layout of "Advertising Dashboard" section.There are no more "Promoted Listings", they have changed it to "priority campaign strategy" (previously Promoted Listings Advanced) and changed the "(Promoted Listings Standard...
Resolved! Calculating postal insurance now buyer protection fee is in place.
Hello. Bear with me I haven't used eBay to sell for years, but have returned to sell a few personal items on my private account. My image below isn't the best to explain, as I've only had a quite low value sale, but with the current changes (buyer pr...
Resolved! Why is ebay so hard to sell on now
I remember when i first started on my first account back in 2005, it was so easy to sell things, it didn't really matter what it was, you could post it on auction and it would sell within a week or two maximum and you'd get quite a few bidders and a ...
Fed up with cancellations of purchased items
In the last 3 weeks, I have had 3 items purchased cancelled, claiming damaged although the most recent one was he couldn’t find it after just taking a photgraph and listing it.one I asked why had he cancelled and was subjected to verbal abuse…1 was a...
Buyer returned item as not described
Hi all i sold an electrical item as new which it is and someone purchased it. They then sent me messages saying it was used and showed me photos of apparent ‘hairs’ on it. I knew this wasn’t true as I took lots of pics before sending. But I didn’t ki...
Refunds on purchases
I have had buyers ask for some discount on their purchases after they have arrived ,I get the feeling this is to pay for the buyers protection fees . 2 out of 3 of the last items I sold the buyers have wanted partial refund . The one didn't want to r...
eBay - New Payment Rules - Cant get my payments from eBay - eBay is useless......................
I have bought and sold privately on eBay for over twenty years. They constantly change things and it makes using eBay a complete nightmare. I think I am closing my account soon. The latest is I have made two sales but under the new eBay unhinged syst...
Disabling Listings Temporarily Without Deleting
We moved house a few months ago so had to close the eBay account for a while. We want to reopen now but about 70% of our stock is still in storage. Is it possible to mass-delist all of our items and then go through them one at a time, only re-listing...
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