Seller Central

Royal Mail: updated delivery restrictions & packaging requirements for bladed items

Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...

listings reduced

Hi i would be very grateful if someone is able to help my case the problem was that ebay reduced my selling quantity i was selling about 1500 items but my selling fell below the recommended selling standard which i am selling at below standard for ab...

listings viewed on ebay app or mobile impossible to navigate as displaying too big

A couple of months ago I noticed that all my listings viewed on a mobile phone were showing up massive...to the point where it was impossible to navigate on the page - I then downloaded the ebay App and exactly the same thing, but appears perfect on ...

Don't move Country........ because its technically difficult for ebay !

So you've spent years building up your seller feedback. You've never had a return, or a negative - but then you move country and ebay tell you to open up a new account because it is technically difficult for them to move your account. I find it disgr...

Problems with seller protection & eBay being mean to sellers

EBay are getting worse by the week. We have a buyer who has claimed Royal Mail delivered her an open package with the item missing, but the bag that the item was in inside the outer package was still present ! Firstly if a package is damaged Royal Ma...

Resolved! HMRC tax on £1000 sales

Does the £1000 p.a. sales figure include postage? I sell low value items & the postage is usually higher than the value of the item. On £1000 sales i'd be lucky to make £200 profit. Seems the end of Ebay for sellers like me.

Is there an easy way to work out net profit from sales last year?

HiFor tax purposes I need to submit my net profit for last year. I'm new to this as I just started selling. Is there an easy way to work this out. The seller hub seems confusing as do the reports it generates. Thanks

revise feedback

A buyer has left star ratings she wishes to change as she says she has made a mistake. The feedback is positive but has indeed affected my rating badly. I have tried to send her the form she wants me to send being a revision request. I can not see ho...

I've sold 97 items for £4500 this tax year

Hi all,I'm a private seller. I collect graded Pokemon cards as a hobby, I have collected for around 5 years now. I also have ADHD, a severe spending problem and quite a bit of credit card debt.I tend to buy items that I like the look of, then, anywhe...

Sales Down For Anyone Else?

We are a business seller and used to get a good amount of sales per day. However now it is very much down and it has been like this for a month now? Also people are struggling to buy the listings as when the click add to basket, it just says 'Thank y...

Ebay account restriction

I sold a product worth 400£ on ebay and i do have proof of delivery as i bought the label through ebay so tracking is uploaded and already delivered 2 weeks ago.I also have the pictures with the package before sending and when sent.I contacted ebay o...

Manners (lack of)

Just wondering whether anyone else on ebay - sellers & buyers - have noticed a lack of manners in communication recently? Had a poor experience from a seller last week - the item arrived broken (in bits) to which his reply was "what am I supposed to ...

How do I, as a seller, initiate a return?

I recently sold a couple of items, whihc the buyer recieved a week ago, and today they gave negative feedback.They have sent me a message requesting a refund, but I want them to return the items, how do I do this?I don't see an option to start a retu...

Unable to Send Single or Combined Invoices:-(:-(

As per the title. There seems to be a glitch/issue with sending out an invoice for both single & combined purchases:-( - Time for a coffee as I'm not spending my evening trying to find yet another work around:-(

Image rotation in 3 clicks not 1.

Funny ever noticed how it always takes 3 clicks to rotate item images to the correct orientation.It would not seem difficult to a add a simple antclockwise turn widget or icon.

Resolved! Creeps on ebay?

Hi all, I just opened a new business account & have this random guy messaging me, He goes on after this telling me "Well you have no feedback and price is quite a bit higher than other sales. Paul" ...& then after me saying i'v had *another* successf...