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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
  • 561 Views
  • 0 replies
  • 2 kudos

Are Ebay ripping me off?

Ebay are refusing to pay me MY money.The buyer clicked 'collection' instead of 'free delivery' by mistake.I posted the item anyway, thinking it would be easy to sort out. What a clown I am!The tracking was messaged to the buyer.The tracking showed it...

Can someone explain the buyer protection

I am a low cost items hobbist seller, been on eBay many years but only make a few sales or listings as an when. If an item i sell gets lost in the post, or arrives damaged or is returned I refund the buyer. Does the new eBay buyer protection fee mean...

User avatar by • Contributor
  • 165 Views
  • 2 replies
  • 0 kudos

Buyer protection fee

TBH I was surprised to discover that ebay haven't been charging me a final value fee as a private seller for a while now. When I first started I think it was 10% FVF + no listing fee. I am not sure though that the new Buyer Protection Fee of 75p+4% i...

User avatar by • Contributor
  • 204 Views
  • 7 replies
  • 0 kudos

Buyer Protection Farce

I've had items sent to my buyers and received 2 days later, they've left positive feedback so they've obviously received said item and are happy with it. eBay still going to hold my money though for another fortnight

When will i get paid ?

Hi all. When will I get paid. ?Sold a painting on the 12th Feb posted 13th 48 special delivery with the royal mail. Tracking added to eBay 13th. Delivered with photo on the 15th. Still sitting as awaiting delivery on ebay this morning 22nd of Feb. 7 ...

buy it sell it e bay it e bay tv ads

hi welcome to my last posthas anyone noticed how the buy it sell it e bay it seem to be making a regular come back on tv looks like e bay has finally realised what effect the BPF has and just how many PS have backed up their threat to leave which has...

refunds

Well after 14 years with ebay it is time to move on ,things have changed not for the better .They allow buyers to buy your brand new items riun them and then ask for a refund after a month and ebay say they can't determine that the damage was caused ...

Perplexed by the returns process

I've just been informed by the buyer I sent the wrong item and it seems I've got 2 labels mixed up. I accepted the return and chose eBay to supply a returns label, to complete the process I had to accept to refund the buyer (presuming this meant acce...

Buyer protection added by ebay

For small items, I am unsure why buyers would want protection. If a buy say a cheap alarm clock in a store, I would never take protection as I would expect that it wouldn’t last a lifetime and therefore would simply get a new one when it failed. Seco...

payments

why when i know and item has been delivered but the tracking has not been updated do i get paid

Unwanted Offers

What is it with this new thing on eBay where you go browsing , not particularly wanting to buy anything but just have a look and see what's on there. You come back to your phone and you have been bombarded with offers for every single item you have l...

User avatar by • Engager
  • 96 Views
  • 2 replies
  • 1 kudos

Buyer won't collect item, but has paid. What now?

I sold a large heavy item on eBay which was listed for collection or courier at buyers expense. The winning bidder sent a message asking me to generate an invoice based on collection (so £0 postage). Since then I've been in contact with them every 48...

Private selling limits

Does anyone know what the private selling limits are before i have to declare my selling to HMRC.For some reason i have it in my mind that its £1700 or 30 odd items,whichever comes sooner,but does anyone know the exact amounts?,thanks.

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