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Seller News: June 2025

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selling for lost

As a private seller on ebay it seems i may need to pay vat on items i sell but if i have to add the tax on top of the price to cover my lost then no one would want to buy giving it getting more expensive to buy on ebay now with buyer having to pay th...

Buyer collected order with 6 digit collection code- but the order is not showing as complete

Wondering if anyone can help- Buyer paid yesterday for two items and we arranged pickup for today in a public place with wifi. I met them, entered the collection code in for each item and the eBay app confirmed the code for both. Nearly an hour later...

Resolved! How to sell antiques

Hi there, I am selling a very old, heavy concrete lantern, which was given to me with no knowledge of It's history. Usually with auctions houses, you can contact them to see if they can find out any information on the piece you are selling with them....

Resolved! Entering into a contract now is a Joke.

We are told by EBay that when you bid for something you are entering s contract. This is a complete joke. EBay could not care less. I have now listed an item four times, each time it has been sold the seller then wants to cancel and EBay does nothing...

Returns as a seller

I have an issue with eBay and I want to get everyone’s opinion on it. I sold an item which the buyer claimed was not authentic or was faulty and claimed for a refund, I provided proof of authenticity and provided proof in photos that the issue they h...

Missing photos

Anyone else having problems with photos not showing up on their listings? Not just new ones, many going back a long time - it seems to be pretty random, but it's happening on this business account and my private account, on two different browsers. I'...

Resolved! Option to send invoices disappeared

Option on sold listings to ‘send payment details’ has disappeared and I’m unable to send people invoices for combined orders like I normally do. I did a live chat with customer service, but I don’t really think they knew what I was talking about. I h...

Simple Delivery - Complete failure!

Its obvious that Evri cannot cope with the increased business from Ebay. Parcels are taking much longer to arrive - if they arrive at all!In the last week, I have been turned away twice from the drop off point as they are full and cannot take any mor...

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