Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
royal mail Now started charging 30 pence for collecting Simple delivery ebay parcels
Royal mail are now charging 30 pence for collecting postage labels that were purchased using simple deliveryso now ebay Labels that you have to purchase with no other alternative option Sellers are getting charged with 30 pence per item // Just happe...
Does eBay change the SD label fee if it overrides buyer's/seller's choice of courier/service?
kat@ebay Hi Kat, I'm tagging you as I wasn't able to join today's weekly chat to follow up an unanswered question from last week's. Copied from the chat session on 23.07.25: @irt303 wrote:Hi there, I hope it’s okay to ask three questions in one post....
Leaving Negative Feedback
Is there a time limit on a buyer leaving negative feedback, I sold a small hand made new fishing item at the beginning of JUNE and received Negative - feedback that the item was slightly damaged when received and used for the 1st time 2 month later o...
Special Delivery with £1000 insurance
Hi All Earlier this week I posted a high value Pokemon item and paid for the appropriate level of compensation via Royal Mail Special Delivery. The following day my parcel was successfully delivered and an image of the parcel including GPS coordinate...
Resolved! Returned shoes have wear on soles
I have received return of sandals that buyer wanted to return after over two weeks of having them. She said they would be returned in the condition that she received them. However having inspected sandals there is definitely wear and tear on the sole...
Resolved! Bank account problem - Joint bank account
Hi, hopefully somebody can help me with a problem I have encountered. I have just sold an item on ebay, having not listed anything for a few years. The sale has gone through, the item is delivered but the system is telling me I need to have a bank ac...
Resolved! Simple Delivery sucks for me too!
I've just taken many of the things I had on sale on eBay off because of this stupid and unhelpful new "Simple Delivery" policy. Whoever thought it would it was a good idea should have asked the eBay users first. I certainly won't be putting anything ...
unable to find recent listing
I've been unable to find one of my recent listings, an engineer's surface plate, anywhere.I've looked under various list headings, it's nowhere to be seen. It is well titled, as I've listed similar before, and was listed a couple of days a go. Could ...
Sold Via Promoted Listings No Longer Showing In Orders Overview
Just a heads up everyone - it appears eBay is no longer showing the green "sold via promoted listings" text to determine if an order was attributed to an ad on the Orders overview page in Seller Hub. Previously it looked like this: Now it no longer h...
Flurry of sales sort of
It’s probably nothing but after having one sale a month or so for months on end I got five in last few days and I wondered what’s going on ? admittedly I promoted a few of them but not all but I’d promoted others before and nothing happened so I’m go...
What are E-Bay doing ?
Totally confused what postage I am to pay for my listings.Today an item i listed 5 years ago at £9.99 sold but I was forced to pay thu simple delivery at £2.72 9. I would normally sent this out with a 2nd class large letter stamp at £1.55.Another ite...
Simple delivery
Simple delivery for items over £20 (everi-royal mail) compensation for lost and damaged is limited … the choice to select a decent courier with an insurance option has gone. Therefore anything sold over £20 is a risk to the seller yet we must pay a s...
New Fees calculation.
OK, I understand that there are new fees applied, and I have just noted that an item I had listed at £9.99 is now listed at £11.11! The odd 11p makes it look a very unappealing price. I could list it at £10.99 and take the hit, but my question is ......
Need Help – Can't Add Tracking After Using My Own Shipping Method
Hi everyone,I accidentally selected a prepaid shipping label for an order, but I actually fulfilled it using my own third-party shipping method. Now eBay won’t let me add the tracking number (UK2740679627) because the prepaid label was already select...
Fee Changes have KILLED Private buying & Selling
As a buyer and seller on here for 22 years, I'd like to congratulate the people who came up with this buyer protection scam. Let me refresh you with the original announcement and I Quote: "At the end of 2024, we changed our fee structure, making it f...
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