UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Refunded postage
I have just refunded postage to a buyer who bought 6 Lots of vintage cards. I refunded her the excess postage as they were all posted together. I said it was for postage refund when doing this. Looking at the refund details of £4.15 Only £1.81 is pos...
Resolved! Sold Motorcycle buyer Cancel
I listed a motorcycle on 10 days auction, which cost me some money. I had a bid within 2 hours before listing ended. AND the same bidder placed another high bid above that one 45 minutes before ending. The auction ended up with this bidder winning. O...
No Returns Accepted Vs Buyers Protection
I have recently had my first bad experience in 22 years. I sold a Samsung tablet to someone and got paid. After 3 weeks, the buyer said that they are having some issue with the batter and wanted to return the item. He then totally stopped communicati...
Collection from buyer - removing
Not listed for a while, Noticed "Collection from buyer" available on my listing. Tried everything to remove this service. How can I get rid of it, don't want buyers at my home.
Resolved! Unfair negative
This is just beyond belief... let me explain this situation: I posted up a watch for sale at £32 (or so I thought). It instantly sold. I wasn't expecting that so I looked at the price and it was £22. Damn. It was a typo. I immediately contacted the b...
eBay listing tool down?
Is eBay currently having problems? I have a buyer from a non-restricted country being told they are blocked from purchasing, and when I try to use the listing tool I get the following error on multiple devices and networks: We're sorry, the listing t...
non payer
i have someone who has not paid for an item since sunday and today i can cancel the order but can i give them a strike
Resolved! Someone has asked if their is a technical reason they cannot buy a Rotovator / tiller I am selling.
I know their ebay name but I know I cannot put it on here. I asked them if they had bought on ebay recently but no reply yet. Can't see what he has bought or sold recently so can't help him out. It may be that I blocked them in the distant past but c...
Just switched to Business Seller and it seems monthly insertion fees will ruin me.....HELP
As a private seller I had about 8,000 seperate items listed, i only sell a small % of my stock so every month when my lots expire they are relisted. As a private seller I was not charged for my lots continuing every month. However now i am paying a 3...
Account restricted and funds on hold
I started selling on eBay to get myself some money. All the orders were delivered to the buyer, however ebay restricted my account and put my funds upto £800 pounds on hold. They asked me to provide proof of delivery, i provided all the tracking deta...
Resolved! Starting own business from new tax year April25 ADVICE
Hi there - just abit of advice please ? im starting my own small business from April 7th 2025( new tax year) using my existing private eBay account! im buying and selling various items which will make profit! I’m aware to register with HMRC for self ...
I sold some darts on ebay,the buyer will only send back the one that is damaged and is sending me th
I sold some darts to a buyer he said one is dameged,I offerd a full refund with postage if returnd.He will only send damaged one back and he has threatened me by saying he will get me kicked of ebay.This has put me off selling on ebay as I can not ge...
postage
Hi Everyone I just see something my account I do not its a glitch again so most my items I used Free Delivery to the buyer. I used policy what says Free Delivery, but few items after put active list shows delivery £2.50 or £2.70. Why shows if my poli...
Inconsistencies with postage cost (Simple Delivery)
I've just noticed another inconsistency with ebay's new 'cloak and danger' approach to showing prices, costs and fees. I had a book which I purchased arrive today, so I went to leave feedback for the seller. However, when doing so, I noticed that the...
Newly listed items not appearing in my 'Seller's Other Items' link.
I’ve recently been finding that some of my new listings don’t appear in the ‘Seller’s Other Items’ list. They appear in my own Selling Overview page when I click on the ‘Active’ sub-heading’ but they can’t be found either by searching generally on eB...
