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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
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  • 0 replies
  • 2 kudos

Simple Delivery - Buyer's Item Sent to Wrong Address

Need advice as an extremely occasional seller and first time using eBay simple delivery. I sold and sent an item via eBay simple delivery and the buyer is claiming it wasn't delivered to the correct address. There is a photo and tracking in place but...

Promote listings all over new myebay display

For the last couple of days my myebay page has drastically changed. Each listing now takes up loads of room and every listing has a big promote listing button next to it. With 147 listings that's 147 opportunities to accidentally hit one of them. I a...

User avatar by • Engager
  • 41 Views
  • 0 replies
  • 0 kudos

eBay reclaiming Nectar points from purchases.

Yesterday I received 5 emails from Nectar saying that eBay had informed them that I no longer qualified for the "assigned amount" of nectar points. A total of 572 points between the 5. I later received a further 5 emails from Nectar regarding approve...

User avatar by • Conversationalist
  • 75 Views
  • 1 replies
  • 0 kudos

Getting a bit fed up with whinging private sellers

Why are private sellers whinging about payments? Most of them should be business sellers anyway. Some of my buyers can take up to two weeks to pay, no problem for me.In addition I have to pay a listing fee and a final valuation fee of around 17%. One...

Buyer says item doesnt work

Hi, I sold an item which was an interactive toy. It's a few years old but not been used much. I thought I had checked it before posting but buyer says it doesn't do one thing its supposed to. I don't think in able to ask them to send a video so I'm j...

User avatar by • Member
  • 107 Views
  • 3 replies
  • 0 kudos

15-minute intervals on scheduled listings

Started a new account in January which only allows new listings to be scheduled at 15 minute intervals. Listings on my old accounts could be scheduled 1, 2, 3, 4 5 etc etc minute intervals as desired. Needless to say this makes listing more inconveni...

Simple Delivery

According to the ebay explanatory page, the new Simple Delivery scheme is more convenient to sellers and will save time and effort! Please correct me if I have misunderstood, but how will it be more convenient to me and save time and effort. As a pri...

Buyer Protection Fees

The recent addition of the buyers protection fee, results in an unrounded and therefore unattractive presentation of a price to potential customers. Perhaps EBay would like to provide a tool to enable sellers to convert the new unrounded gross sellin...

Multi Buy Discount

I can't find the multi purchase option. It's completely gone and I checked in the discount option, it seems that the multi purchase option has been terminated. Can you tell me what's the reason behind this?

Ebay virtual tracking not tracking?

Hi hopefully somebody can clear up my confusion regarding virtual eBay tracking, we purchased two labels through eBay just ordinary first class not tracked, but it was purchased through eBay, in my understanding labels purchased through eBay supposed...

30 items or £1700 reporting to HMRC

I have been reading the rules about the new digital reporting from EbayMy understanding is that you can sell upto 30 items per year or upto £1700 then Ebay send the info to HMRC 30 items a year is not much when trying to sell some old stuff My questi...

User avatar by • Contributor
  • 439 Views
  • 10 replies
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