Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Automatically updating shipping based on order price
Hi everyone, I'm wondering if there is a way of changing my postage so it automatically charges a different amount based on the order total. Once orders from my shop go over £20 I post via tracked/insured, I've put all these details in the listing bu...
Resolved! Tracking
Hi eBay, I have recently made a purchase on the 29th of January. I have tracking updates saying the parcel has been shipped and sent to authenticater. However when I inspect the tracking it hasn't arrived at authenticters and says "we have your parce...
supprim operation!
supprim operation
Return an item to the USA. I have a waybill for DHL .
I want to return an item to the USA. I have booked a return through eBay and have the waybill and other documents for shipping. Ebay doesn't mention what to do with the package for shipping. Do I take it to a depot or will it be collected? Also the l...
Why are ebay selling Large Letter mailing labels for items too large for this service?
Why are ebay selling Large Letter mailing labels for items that are too large to pass Royal Mail's letter template test? To say that I am dissatisfied with the experience of buying Royal Mail postage through ebay is an understatement. on 31/1/24, I b...
Resolved! Parcel force 48 Questions new seller
Hi guys, I'm gonna send a larger item (secret labs gaming chair back rest Titan evo 2022 ) via Parcel force 48. I'm relatively new to selling. I have been sending smaller items via RM QR code drop off. Is sending with Parcelforce going to be the same...
Resolved! Item stuck at mail centre Royal Mail
Hi all, Fairly new to selling, so far have had no problems. I've shipped all my items within an hour of purchase. With labels purchased via eBay. Item dispatched last Friday from Hampshire to an address in Wales. The tracking is showing the item at S...
Who do I turn to. ?
An item I posted was delivered yesterday ( 11. 50 am Sunday) , the person was out and it was left on the front door step and a card was put through the door.At 15.20 I get a message from the buyer saying there's no parcel just the note through the do...
Payment for Postage
Hi all, I want to pay for postage via Paypal rather than my funds. How do I arrange that?
Royal Mail Click and Drop orders not coming through.
Hello all. First time posting. This morning Click and Drop has stopped picking up the orders from eBay. Nothings come through from today. Anyone having this issue? Cheers.
Useless Evri...
Hi, I made my first eBay purchase a couple of weeks ago; the item itself being a T-shirt from the USA. Everything (sorry for the pun) has gone smoothly up until now. Evri collected the parcel on Sunday 29th October and was processed through their net...
I had to buy two labels to send one item because the Buy Postage page didn't show the correct option
My buyer paid, correctly, £5.69 for 2nd Class Medium parcel but when I went to buy postage, eBay warned me that Royal Mail had problems so offered Evri etc. These other services are of zero use to me as their depots are not miles away requiring a mer...
Resolved! International Postage
Hi guysI've been on eBay for many years, mainly as a buyer and very occasional seller. I've got a few bits and bobs I'm thinking of listing but I'm totally clueless about international postage since Brexit. I'll be selling used, low value-ish items, ...
How to disconnect Packlink from items/ebay account?
Does anyone know how to remove packlinks from the eBay account/listing? It has been over 30 minutes on chat with eBay support and thay guy doesn't know how to do this.
Handling days - dispatch in days
Does anyone know what’s happened to the setting of the dispatch days/handling time, you could set it to same day/ 1 working day / 2 working days day etc. I have tried editing a single listing it’s no longer there, also tried editing all listings and ...
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