Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
I'm done with ebay after 13 years.
The customer service of ebay sucks and doesn't do their job. I've seen ebay go from hero to zero and I've now had enough. Gone are the days when I could phone a real human being and discuss an issue. That's no longer possible it seems.I had a problem...
Resolved! Buyer bought 2 items - 2 different addresses - wants both posted to same address
Someone bought an item off me (item A cost £3) and then messaged me about combined postage / refunding postage. I said I refund additional postage for multiple items. So they bought another item off me (item B cost £10).Problem both items are to diff...
saying untested with film
when you say untested with film and a person says they bought a film from a reputable dealer saying it must work then suggesting my camera was faulty when as far as i can see if the film was processed the end result must be the film cartridget fault.
Sales have died :( I was doing great but not now.
Anyone else struggling to make a sale?I used to do great with lots of sales but I'm lucky to get anything now it's completely dead for me.I've also noticed my items are not getting the views/watchers they used to so I think buyers are looking elsewhe...
Can't edit anything after receiving a bid, complains about changing postage when I've not touched it
I'm trying to add some text to the description of a listing which has bids on it. I realize I can't change the actual description for obvious reasons, but the option is there to add to it. However if I try, I get 3 errors:1) Looks like something is m...
NiNo is not required by HMRC - ebay have once again stepped over the mark.
NiNo is not required by HMRC - ebay have once again stepped over the mark. NINO No. I have checked with HMRC - they do not require everyone to give away this particular part of their private number - it is not Law. The new postage system is a joke - ...
Incorrect Feedback
Hi I have recently sold a console. All is great and payment received, no issues. However, I now have positive feedback but the purchaser made a complaint about cosmetic damage and said I don’t respond to complaints. The ebayer never once messaged me ...
Resolved! New advertising guidelines
As a user of eBay Advertising, we want to make you aware of an update to general strategy campaigns on ebay.co.uk, ebay.fr, ebay.it, ebay.es and ebay.com.au. Starting from 24 June, items promoted with a general strategy will use the following attribu...
Resolved! Can’t send an invoice
Is anyone else not able to send invoices as of today? I sold three items on my private account and they were for ‘freight’ items which I usually issue an invoice for once the buyer clicks the buy-it-now button. But there is no option and they are ask...
Have you tried amending postage Seller Hub?
Have you tried amending postage Seller Hub?It seems to work but when you check individual items they haven't changed?Anyone know anything about this or a work around??
1kg Parcel Price Is Now 19p More Than It Was Last Week
Has anybody discovered a 1kg Parcel is now 19p more than it was about a week ago . I was paying £3.45 a few days ago this was £3.65 for the same Parcel. How can this be when royal price has not gone up in the last few days . I thought there was going...
Make claim against Evri?
So evri being evri - my 4kg parcel has been stolen, clearly not lost but stolen. Has anyone made a claim against them? I’m going round in circles dealing with them!!! Any tips would be appreciated! Have knocked them off as a postage option now. ta
Promoted Listings Broken?
I barely get sales as it is. With promotional listings on I usually get some sales. Haven't sold anything for a fortnight so i went to have a look at my advertising tab. No impressions for weeks. Is this broken?
Don't move Country........ because its technically difficult for ebay !
So you've spent years building up your seller feedback. You've never had a return, or a negative - but then you move country and ebay tell you to open up a new account because it is technically difficult for them to move your account. I find it disgr...
I notice some listings have a sale and coupon?
I notice some listings have a sale and coupon? but when I try I don't seem to able to do the sale? Can anyone advise please? example of listing with sale and coupon which I want is here www.ebay.co.uk/itm/325890101797 and I can only get the coupon ht...
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