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Cost of postage is missing from desktop/app listing tool - get quote from postage provider website

Both app and desktop listing tools no longer advise on postage cost. They seem to be giving prices for Royal Mail, but Evri and Yodel are both missing any pricing structure. I have to go to the provider website for prices, or rely on my memory. Is th...

Resolved! Selling on ebay under 18 yrs old

My son registered an ebay account, and posted his phone on ebay for sale, and it got sold straight away. Since its a new account, the payment is on hold for 7 days. Just before he was preparing to post/send his phone, he realised ebay asks him to upl...

Returning

Buyer returned item and said it had a mark written on it saying factory second but that is incorrect. I had free returns on the listing.

Resolved! Payment stuck processing

I have sold over 100 items this year and when payment happens it shows as processing for a while, then becomes available and funds moved to my bank account early next morning (3am ish uk time).Yesterdays sale that happened in the early evening is sti...

Resolved! Buyers using Klarna or is it a Scam

I am having real issues with my buyers using Klarna as a payment option. Their ebay name and klarna usernames often differ and I have three orders sitting here that say the ebay account was created today and have zero feedback. I have reached out to ...

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Paynoneer is not being attached

Dear eBay Support Team,I hope you are doing well. I recently updated my eBay account with a new Payoneer account for receiving payouts. However, my listings are not being activated, and I cannot proceed with selling.Could you please assist me in reso...

the great packlink rip off

hijust after xmas i sent 2 brass blowtorches paying £4.06 evri by packlink these were delivered on dec 30th today i got this message..Hi andrew,Packlink has some cost adjustments on your postage labels. We attempted to charge or credit your account b...

Send partial postage refund for a sold item

I want to send my buyer a partial refund for postage.I'm directed to seller help-orders-send refund from drop down menu.I can't see' send refund' ' option on my android .Where can I find it?My buyer bought 3 separate items with 3 postage fees.I combi...

CHANGES TO EBAY SELLER HUB LISTING PAGE

Have just gone onto my Seller Hub and noticed that the Listings page has changed. I cannot find 'Items with reserve met' and it looks a complete shambles. Do not know if I can revert back to the old page. Ebay why keep changing things for the sake of...

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advice for appealing a payment dispute

Hi guys, So at the end of October I sold a Canon camera on my Ebay account. I then sent the camera using Evri tracked delivery, who confirmed that the item was delivered (on 11/11) and sent a photo of the delivered package at the delivery address. Sh...

Fright service

i I have a question. I sold the item and the feedback left by the buyer is concerning. The buyer uses the fright service and they admitted. I wonder in the case if they claim they used 'en empty package' (they did it in the past seeing feedback) wher...

eBay listings not ending after sale

My last few listings haven't ended after I've accepted an offer or it has sold ? The item is still listed and I'm having to navigate through my eBay to find the sale / end the relisted sold item

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