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UK Seller News: April 2025

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Returning

Buyer returned item and said it had a mark written on it saying factory second but that is incorrect. I had free returns on the listing.

Resolved! Payment stuck processing

I have sold over 100 items this year and when payment happens it shows as processing for a while, then becomes available and funds moved to my bank account early next morning (3am ish uk time).Yesterdays sale that happened in the early evening is sti...

Resolved! Buyers using Klarna or is it a Scam

I am having real issues with my buyers using Klarna as a payment option. Their ebay name and klarna usernames often differ and I have three orders sitting here that say the ebay account was created today and have zero feedback. I have reached out to ...

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Paynoneer is not being attached

Dear eBay Support Team,I hope you are doing well. I recently updated my eBay account with a new Payoneer account for receiving payouts. However, my listings are not being activated, and I cannot proceed with selling.Could you please assist me in reso...

the great packlink rip off

hijust after xmas i sent 2 brass blowtorches paying £4.06 evri by packlink these were delivered on dec 30th today i got this message..Hi andrew,Packlink has some cost adjustments on your postage labels. We attempted to charge or credit your account b...

Send partial postage refund for a sold item

I want to send my buyer a partial refund for postage.I'm directed to seller help-orders-send refund from drop down menu.I can't see' send refund' ' option on my android .Where can I find it?My buyer bought 3 separate items with 3 postage fees.I combi...

CHANGES TO EBAY SELLER HUB LISTING PAGE

Have just gone onto my Seller Hub and noticed that the Listings page has changed. I cannot find 'Items with reserve met' and it looks a complete shambles. Do not know if I can revert back to the old page. Ebay why keep changing things for the sake of...

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  • 62 replies
  • 11 kudos

advice for appealing a payment dispute

Hi guys, So at the end of October I sold a Canon camera on my Ebay account. I then sent the camera using Evri tracked delivery, who confirmed that the item was delivered (on 11/11) and sent a photo of the delivered package at the delivery address. Sh...

Fright service

i I have a question. I sold the item and the feedback left by the buyer is concerning. The buyer uses the fright service and they admitted. I wonder in the case if they claim they used 'en empty package' (they did it in the past seeing feedback) wher...

eBay listings not ending after sale

My last few listings haven't ended after I've accepted an offer or it has sold ? The item is still listed and I'm having to navigate through my eBay to find the sale / end the relisted sold item

Daftest feedback - what's yours?

+VE "Christmas present so unable to comment yet" Aside from the fact you can't now change the feedback, shouldn't be rating the content (if that's what they mean?), and should be checking for damage before you give a blu-ray to someone in 2 and a bit...

Post December 13th GPSR experiences

A thread to comment and try to understand post December 13th deadline Will kick off with my first, 'can I send to NI please', and as a business seller I cant supply the documentation, so I cant However a fellow business seller can, Because I switched...

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