Seller Central

Simple Delivery Claim resolutions

Just seen the first detailed example on another thread.It appears eBay refunded the buyer 50% for a trashed dvd/Blu-ray/UHD (not sure which from the photo) Steelbook set. Told the seller they don't have to worry ... I collect Blu-ray etc and if that ...

Overseas bidder can’t bid on my car

My car is listed under car category in the U.K. and a Dutch bidder cannot bid. EBay says change postage options but my setting is pick up and there is no allow international on cars. Any suggestions?

Crystal Damaged in Simple Delivery - How are we going to prove it was packed correctly?

Sometimes I sell very old fragile crystal and although I pack them very well, on occasion unfortunately, some have arrived damaged but this is quite rare. If using "Simple Delivery" how are we going to prove to ebay that the order was packed accordin...

Praise Due to Sellers.

Hello All,I just want to say a big "Thank You" to all Sellers. I know you are having a rough time with all the changes but I want you to know that your efforts are appreciated by us Buyers. I have been a Buyer ever since Ebay started many Moons ago a...

New Royal Mail costs

I just noticed that Royal Mail has substantially increased its 1st class large letter rate & I'm trying to reflect the increase in my listed items.However, I always find it difficult to find the best way to do this on ebay, - does anyone have a 'chan...

Buyer saying product is not the right size despite all tags and labels say otherwise.

Hi, I have a buyer who bought some New and tagged Nike Joggers from me. After ge purchased them he asked if they were fake and would I send all the tagging and labels. So I took pictures and even sent my original receipt from sports direct in 2022 as...

Yodel shipping not delivered

Posted a parcel via Yodel as simple delivery (not my choice). Its been sat doing nothing at their sorting office since Tuesday!!! So what a rubbish service. I give my customers better service than that.....

eBay buyer protection fee is being added by stealth to private sellers' listings.

eBay are adding the buyer protection fee to electronic items being sold by private sellers but unlike Vinted they are hiding the buyer protection fee by adding it to the private sellers item price whereas at least Vinted make the buyer fee separate f...

PRIVATE SELLER STRIKE ?

As a follow up to my previous post, i wonder if any of you private sellers out there would be interested in refraining from trying to sell for say a month ? If enough people did this then all these recent money grabbing schemes would bring in nothing...

Collection only advise...

I'm going to give collection only listing a go. As a seller can I complete a transaction without using the app ?? I understand you need to enter a code from the buyer in order to get your payout. Where actually I enter the code please ??

Unwanted Offers

What is it with this new thing on eBay where you go browsing , not particularly wanting to buy anything but just have a look and see what's on there. You come back to your phone and you have been bombarded with offers for every single item you have l...

So are buyer fees implemented or not for existing auctions on February 4?

Christ knows we probably don't need another topic about the changes coming in on February 4, but I've seen some posts saying that auctions already active before Tuesday won't be affected, yet no post from eBay stating this. So is there a categoric st...

Buyer cancelled order, buyer refunded from available funds.

A buyer bought an item today (Buy-it-now), paid, and five minutes later requested to cancel. I agreed to the cancellation as there is nothing to be gained by refusing. The buyer has been refunded from my Available Funds. The payment to me is showing ...

Generic AI descriptions are not helpful and make a seller look lazy

To all sellers, There has been an absolute flood of generic copy and paste style descriptions, which I understand to be AI generated. Please stop doing this. I have clicked on hundreds of listings only to find the exact same description of an item I'...

Buyer has never heard of "These locked boxes " before !!.

I have sent and received 100's of Parcels to lockers or parcel shops. Most of what I sell and buy on Vinted are sent to go to parcel shops or lockers. And as I think most people know lockers are at every Tesco shop & filling station as well as at Mor...

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Simple Delivery Claim resolutions

Overseas bidder can’t bid on my car

Crystal Damaged in Simple Delivery - How are we going to prove it was packed correctly?

Praise Due to Sellers.

New Royal Mail costs

Buyer saying product is not the right size despite all tags and labels say otherwise.

Yodel shipping not delivered

eBay buyer protection fee is being added by stealth to private sellers' listings.

PRIVATE SELLER STRIKE ?

Collection only advise...

Unwanted Offers

So are buyer fees implemented or not for existing auctions on February 4?

Buyer cancelled order, buyer refunded from available funds.

Generic AI descriptions are not helpful and make a seller look lazy

Buyer has never heard of "These locked boxes " before !!.

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