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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
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  • 0 replies
  • 2 kudos

Resolved! Can’t send an invoice

Is anyone else not able to send invoices as of today? I sold three items on my private account and they were for ‘freight’ items which I usually issue an invoice for once the buyer clicks the buy-it-now button. But there is no option and they are ask...

ebay balance

Sold item, buyer received item and gave feedback. I can't get my money from ebay balance to my bank account. Before February no problem now money not going to my bank account. HELP!Please can someone give me step by step help, i need money to go into...

So...anyone else put their sales on hold...?

The whole thing is now one big confusing mess...how do you make something which was so simple so complicated? I've now put all my sales (and purchases) on hold for 3 weeks just to see how this plays out. By then we'll see how many sellers have had to...

User avatar by • Conversationalist
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  • 161 replies
  • 12 kudos

Resolved! An email to dave : blatant question

Hi dave, please accept I am posing the question to you to carry forward to the ebay team for them to answer, as high up as they can get it, where the decisions to do certain things on ebay are made. The question :"how stupid do you think humanity is,...

I hate the new 'buyer protection fees'!!!

@Ebay Do you hate your sellers this much!? You say you don't charge fees to sell, no, but you pass the fees on to the buyers... You've made all 50 of my listing more expensive for a potential customer and even less likely for me to be able to sell th...

No sales

What is going on with the lack of sales on eBay?3 sales in five days.......it's like a ghost town!!has everyone moved to another platform? Because at this rate when I can go I will have to......because can't afford to stay on eBay,just not making eno...

User avatar by • Contributor
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  • 22 replies
  • 8 kudos

1st time seller

I have a pair of sunglasses (Sean John), they were purchased in New York in the 90's. I want to sell them but can't find any other similar glasses to establish a price.

Please help as I have neurodivergent processing problems and overwhelm re compliance etc. Thank you.

Hi. Please can someone (in layman's terms) explain the rules with regards to safety information, manufacturers details and product information please?1. Am I correct in thinking that if I only sell to the UK I do not have to add these details? 2.If I...

Resolved! Evri lost parcel after attempted delivery

Long story but sold an item on ebay, the royal mail label I got from ebay was incorrect so had to pay for a label outside ebay (Evri next day). Contacted ebay and the buyer about this and they both confirmed this was fine. Fast forward a few weeks an...

Buyers protection fees

Sunday was the first time my listings were subject to the Buyers protection fees and it was the worst Sunday night sales I have ever had, buyers just will not stand for it and sellers of low cost items will give up.

Amazon MCF fulfilment for eBay Account

Does anyone sell on eBay and fulfills from an Amazon FBA account using MCF. We are struggling to sort returns out as customers use eBay returns which are sent directly to us and cannot find a way of setting the returns to go back to Amazon? Also doen...

Resolved! No option for international postage when listing

Possibly a stupid question but... When I list, I no longer have an option to set international options. For context, I have been offering my own international shipping options for years while being opted out of GSP and never had any issues. I went th...

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