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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Buyer requests delay in sending

I just made a sale and generated a label/QR code. I have to send the item within a few days according to eBay. Meanwhile, the buyer has sent a message asking for me to delay sending for 2 weeks as he is on holiday. I guess that would create negative ...

custom postage

Have found "custom postage", but eBay made it difficult.it would have been just as easy to show it in an obvious way on listing page, but eBay tucked it away ..I wonder why?.They must think we are a bunch of idiots, who would just accept the way they...

Requirement to add NI number to account

I understand why Ebay is now asking for my NI number as HMRC have decided to tax Ebay sellers on their earnings, which seems a little unfair as most of us are recycling used items, not brand new. Why not just tax the sellers of NEW items? Also, it sa...

Resolved! EBay buyer payment not working

Last night I sent an offer to someone and it was accepted. Have been trying to pay for it this morning, for hours….and weird message comes back to sign into my social or email??? I can see the top broken eBay colourful dashes going across my screen, ...

Account restrictions - valid ID ridiculousness

Just been told, after a number of requests for valid ID, that my account has been restricted. I uploaded my (out of date) passport and heard NOTHING from ebay, and now this? I don't have an in date passport, nor drive, or have a national ID card. Spo...

User avatar by • Contributor
  • 332 Views
  • 6 replies
  • 1 kudos

Unable to verify

Received email this morning. Unable to verify bank account because... "we were unable to deposit and withdraw £0.01 to it." I can literally see the 2 transactions on my bank page as cleared.

23-Year eBay Seller Leaving Over Simple Delivery Policy

I've been using eBay as a private seller for over 23 years. This new Simple Delivery policy is the final straw. It strips away the flexibility and control we've always had, forces us to use services that often don't work for our area, and ties up pay...

User avatar by • Visitor
  • 627 Views
  • 6 replies
  • 28 kudos

Simple Delivery problem

I listed an item. In the past when I used eBay's delivery options I could enter size and weight etc. But this time there seemed to be no such step. eBay assured me all was well, and they had calculated everything needed from the listing.It sold. Usin...

User avatar by • Contributor
  • 524 Views
  • 19 replies
  • 0 kudos

Bladed objects

How silly you can't sell a hedge trimmer or mower because it has a blade and you can't list unless you send it through age verification so collection only is out and if you have a large mower or workshop table saw band saw ebay say it can't be listed...

eBay's Discriminatory Policy Against Sellers with Their Own Transport and Those Who Preferred Cash

I would like to discuss the issue of delayed payments from eBay, which I find concerning. Their new policy unfairly penalises independent sellers like me who handle our own deliveries. Because I personally transport sports equipment in my specialised...

GSP still broken for USA buyers? (not showing)

Some of my items I've listed do not show as shipping to the USA, I contacted eBay support and they said it was an issue on their end and looking to fix it.Anyone know how long this is going to take to be fixed? It's odd how some things get listed sho...

AN INCH MAKES ALL THE DIFFERENCE ?

This is part of the description from a recent item I sold. The buyer , whilst not accepting returns or offers for their own sale items and having a lot of very non specific buy at your own risk descriptions in their own listings, haggled with me over...

Got Scammed by a seller and eBay refuses to help

So, i bought an item, and apparently de seller marked the item as delivered almost as soon as i Bought it. (The shippment history states that the item arrived from China in just 2/3 hours, which is impossible.). So according to this, the item arrived...

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