UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Be Aware! Offer prices INCLUDE the Buyer Protection Fee
I made a sale on my personal account this morning for a set of headphones that I had listed at £59.95 with it set to auto accept offers over £50.00. A buyer made an offer 10% below asking price, so £54.00 and as I have it set to auto-accept above £50...
2 or more bids on an Auction listing will mean new Buyer Protection Fee becomes a seller fee instead
I can't seem to find that anyone has posted about this, so I'm wondering if private sellers have in the main even realised this yet! So, to explain the point I'm making, ebay is making much of the fact it's now free for private sellers to sell on eba...
Category suggestions suddenly really bad
Over the last month I've noticed that the suggest category for the items I'm selling has become incredibly poor at anticipating where an item should go. I have a very uniform naming system that has worked great for a couple of years, but now I'm stru...
no sales
no sales whatsoever in february..getting worried now.my sales do not include the seller protection yet...am i doomed on ebay
Resolved! Help with a return what would you do ?
Hi all Im a bit Naive here I sold a gasoline tank for a motorcycle , The buyer asked if it leaked and had any cracks So I checked and then sent photos via messenger yes , there was a cut mark ( scratch) I took a photo and sent it to him with a messag...
MC011 Restriction
Hi eBay community,I'm in a desperate situation and hoping for advice or similar experiences. Here's what's happening:6+ years account of good standing. Barely ever sold things before, but just sold three items in the past two months or so, and listed...
late delivery late
Morning everyone So Today Morning I just see my account very strange. So last summer I have few late delivery late as carrier did not picked up on time. It was happened last July. The late delivery late was stay until Last December because Ebay cance...
Asking ebay to step in - as a seller
I sold a bottle of perfume (that is discontinued and advertised as such) still wrapped in cellophane and the buyer has opened the packaging, sprayed it, and asked for a refund because the smell doesn't last as long as they'd like and therefore they'r...
Maximum box size now 61cm under simple delivery?
I have just had to cancel two listings for ikea prints as to safely package would have required a box/package ca 75 x75cm. After searching listing page the MAX size under royal mail is now capped at medium package 61cm so these would have been reject...
Resolved! OK. Simple delivery will override your domestic postage policy. It's here
Just tried to list an item. Can't put free postage option. It's simple delivery or nothing. They're just making this even more complicated now.
Resolved! Negative Feedback Removal
First time having negative feedback after over 100 sales. So buyer left a negative feedback saying 'not received as describe". It is a talking and giggling soft toy. Buyer said the talking mechanism is not working (inaudible). I have tested it prior ...
No funds
Hi. I sold an item yesterday, which was collected by the buyer. I scanned the QR code and everything updated and it shows as collected. The status says that the funds were released to my eBay balance shortly after, however the funds have not gone in ...
Resolved! Item not received claim
Hi guys. So I recently sold a camera for £650. I'd been hesitant to sell such a high ticketed item but I saw them going for a good price on eBay, so thought I'd give it a go. Within days someone bought it for the full asking price. Buyer had 8 positi...
Payout Balance Disappeared
Is anyone having problems with the website this evening? Processing balance has completely vanished along with payout history… hope the funds haven’t vanished, either
Overseas buyer wants to cancel the order, but eBay refund calculation seems not right
The buyer bought the item, paid via ApplePay he says. A few hours later, he requested to cancel the order.But the refund page on eBay shows the amount that needs to be refunded shows also the amount of all the fees. The amount that they have in their...
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