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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
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Foreshadowing an issue - advice

So I have an issue that I think is going to arise and I’m just trying to get an understanding of what I need to do. I sold an item, a dvd box set over the weekend. Packaged up and sent via tracked mail. The item has arrived is morning. Tracking confi...

eBay UK running survey re Buyer Protection

Seen on a forum elsewhere:[quote]Anyone else had a survey request from eBay UK today regarding Buyer Protection fees?Looking at the questions it would seem they have taken note of the backlash from private sellers. The questions are along the lines o...

Resolved! Blocked Bidder from Japan

I see that someone from Japan has tried to bid on one of my items but has been blocked. I have double-checked and have included the country for delivery purposes. Does anyone know why the person is still blocked from bidding?

User avatar by • Conversationalist
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Resolved! offers and buyer's fee

Could anyone explain how buyer's fees are deducted when: 1. buyers send me an offer when "send an offer" button is activated2. I send offers to all watchers of a particular item

Worrying recent changes for buyers & sellers

* I posted this elsewhere and was advised to move it here to reach the appropriate audience. *Seller ability to issue invoices has been 'discontinued'.I like to offer buyers the option to benefit from combined shipping. They appreciate this as it sav...

Buyer Fees

It appears that since eBay removed listing fees they now want to recoup their losses through buyer protection fees. As I have already pointed out to eBay, buyers were already protected under eBay without a charge and are also protected under The Cons...

Duplicate listings and eBay's incompetence

So, it looks like there is one rule for certain sellers and another for the rest.The duplicate listing policy states that you are not allowed to have multiple listings for the same product, sell it on multiple accounts, or split the listing into sepa...

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