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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
  • 598 Views
  • 0 replies
  • 2 kudos

Crazy and Mis-informed posts by private sellers re Fees

Oh Dear. I have read some posts by Private Sellers moaning about eBay Buyers Fees. Some say they are leaving, some say this is the end of eBay or RIP eBay. What tosh.eBay is a multi billion pound or $ Global Company. Some (not all) private sellers ar...

Buyer Protection fee

when you now sell something it says "What your buyer paid" and "What you earned". Both these totals include the buyer protection fee. I assume then that Ebay collect & keep this fee, but actually regard it as the Sellers income and Not Ebays income?

User avatar by • Contributor
  • 478 Views
  • 15 replies
  • 2 kudos

Postage

I hadn't used ebay for many years, so when I came back I found the system confusing. I sold three items but ignored ebay's postage system as I didn't have a printer and was unfamiliar with QR codes. So I just took the items to the post office and sen...

User avatar by • Contributor
  • 232 Views
  • 7 replies
  • 0 kudos

GSP foreign buyer has purchased multiple items separately, but understandably wants shipping refund?

Hi, a foreign buyer has purchased 3 buy it now items separately through the global shipping programme and has asked the following: 'But I think I now paid the shipment for each shirt separately, how could we handle that?' Resident in the UK, I sell m...

SImple Delivery Mandate Pushed To Q2

I'll add exact wording once the Q4 earnings call is over and a transcript is available but just FYI - CEO Jamie Iannone just said Simple Delivery mandate has been pushed to Q2 and they are working on adding a seller-paid free shipping option to the S...

payments

re private sellers payout. I am finding that after the delivery a payment date appears but when the payout amount is shown there is a deduction making the amount received is slightly less than the selling price. I have looked at the payout schedule a...

Tracking.

Why will Ebay pay out for items less than £10.00 on non tracked items that have received feedback, proving the buyer has received item but, Ebay won't pay out under the same criteria for tracked items under £10.00 . Less than 50% of my tracked items ...

Unable to relist items that hasn't sold

When I tried to relist my items that hadn't sold yesterday, I get a msg saying "It looks like you've reached the number of items and amount you can list. You can list up to 115 items and £1,100.00 in total sales this month. I tried again today, new m...

Call back

Hi, there used to he a link to request a call back on these boards but can't find it....please could someone upload the link.I only want call back not to speak to online stuff. Many thanks

User avatar by • Helper
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  • 1 replies
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Foreshadowing an issue - advice

So I have an issue that I think is going to arise and I’m just trying to get an understanding of what I need to do. I sold an item, a dvd box set over the weekend. Packaged up and sent via tracked mail. The item has arrived is morning. Tracking confi...

eBay UK running survey re Buyer Protection

Seen on a forum elsewhere:[quote]Anyone else had a survey request from eBay UK today regarding Buyer Protection fees?Looking at the questions it would seem they have taken note of the backlash from private sellers. The questions are along the lines o...

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