Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Delay Shipping
Hi All! I'm very new to selling on Ebay, only my second sale! I've just sold something and need to post by Thursday, but I'm actually on holiday and not able to post until Monday! Is there anything I can do?
How to boost sales
im a new seller , How can i grow my sales? Any tips or suggestions please.
Resolved! Refund for a seller and buyer
My apologies as I suspect this has been asked many times before but.... Let's suppose (as a seller) I send an item via Royal Mail Special Delivery that is worth £750 and it's insured for that amount.If it never arrives with the buyer I can claim the ...
Unsold listings disappeared
a few months ago I created various listings, many of which remained unsold. I decided to relist some of them but can not longer find them. It is so time consuming to create listings so I'd really like to find them. What can I do?
Clocks have gone back but end of listing time hasn't...
I'm sure that in previous years, when the clocks go back, any listings I have as a seller go back one hour accordingly, but they're all ending at the same time I started them. Is this a new thing or am I just an eejit?
conversion rate
How can i get a better conversion rate
What good tweak to the selling side of eBay would be...
is to have the option in the postage of having the ability to set the postage cost to 3rd, 4th item bought, etc. for combined purchases instead of having to refund excess postage after they pay?
Abusive and lying buyer - ebay still in his favour
-Doing everything in buyer's favour, nothing for the seller and we don't care if you don't accept returns - it should be ebay's motto. Buyer is disrespectful individual with abusive language and false statements returning items after breaking it. He'...
Resolved! Buyer has defrauded me by returning a wrong item
Hi there, I sold a high value item to a buyer and they made a false claim that the item was damaged and returned the wrong item. Ebay are currently telling me they are investigating. what can I do about this?? Ive already reported the buyer and made ...
Confused with Postage costs - the cost of postage changes on the listing changes after posting
Help please,You can amend the postage to a different amount and this is what the buyer sees (the postage was by Royal Mail 2nd Class Signed for).They purchases the item and the item was sent using Royal Mail 2nd Class Signed for.It appears that the p...
Ebay messing around with the My Ebay Summary page
Looks like ebay have been messing about with the My Ebay Summary page I previously had it set up to show everything (watch list, bids, wins, things needing feedback etc) on the summary page which i could easily scroll down and find what i wanted now ...
What is a "priority fee"?
Does anyoneout there know what this is? I sold absolutrely nothing yesterday but was charged £16.03 on "priority fees" fot items that have not sold. Have a signed up for another of eBays's so-called putz promtions?
Resolved! Payment into bank - it used to be so easy. Why does ebay continually change what works?
How do I have ebay pay my recent payment for some toys cars into my bank account? It used to be automatically paid in, so it seems I have to go to find where it is and request it be paid into my bank account. I've had a look and cannot find where to ...
Resolved! Can I accept an offer once the reserve has been met?
I am selling an item that has reached it's reserve, it has a 'but it now' offer and is on auction.I would like to accept the offer made that qualifies for the reserve. Although it's understandable the 'buy it now' offer. Do I have to wait for the auc...
Resolved! Does anyone know the answer to this?
So a buyer sent me an offer for my sunbed which I accepted last Saturday - invoices sent out, messages sent - no response whatsoever, had to wait 4 days before I could cancel the sale and relist, all intensely annoying. It wouldn't show 'buyer not pa...
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