UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Resolved! Sent an item to a buyer, but they don't avail themselves to collect. Do I have any protection?
As a seller I've sent an item to a buyer who wasn't in to accept the parcel at home. The delivery service took a picture of the front door and will attempt the delivery again tomorrow.I sent a nice message to the buyer explaining the situation, givin...
Item returned unopened & smashed.
What are my options? I've just had a parcel returned, evri tracked. Contents smashed. New label placed over my original. Don't think it was ever delivered to purchaser. Postage selected through eBay. Do I ask buyer to request refund? Should this incl...
Help Needed: Evri Courier Issue with iPhone Shipment
Hi everyone,I recently sold two iPhones and posted them on 6th December via Evri. The latest update says that the package was collected by the courier, but there's been no further information since then.The total value of the phones is around £500, a...
Downfall in Sales - February 2024
Has anything changed recently as we noticed Sales have Dropped once again since Last week.We have gone down from steady sales of 10-12 to 0 from last week. Any suggestions would be much appreciated.
Resolved! I have been scammed
I have recently brought a watch and after a couple of days it had yet not been shipped which i throught was a but odd. I tried contacting the seller but found out the seller deleted their account but still took my money and havent shipped the item, i...
Resolved! I want to pay cash
If I go and pick something up and pay the seller cash (and they're happy about it) is there anything ebay can do / will know? Will I as the buyer get the 6 digit code so the seller can confirm pick up? How can ebay know that I haven't paid the seller...
Can I let previous bidders know it's relisted?
Hi. I sold an item through auction today, it's popular for Christmas gifts, I had a large number of bidders but the winning bid cancelled as soon as they won auction, meaning I will unlikely sell for the same price now, is there away to let the other...
Resolved! Sending offers
Is there anyone else out there that would like to send offers to interested watchers that I choose, rather than wait for Ebay to dictate to me to send offers on the items they have chosen for me. Ebay keep choosing the same ones over and over agian, ...
Get ready for the Christmas rush: uk-news@ebay
no doubt you,ve seen this Get ready for the Christmas rush: Top delivery tips to help maximise last-minute sales someone let me know when it starts please...the buyers will be here soon
Resolved! No views on a few small private items 10th july 2024
Hi, just as my title says, i have listed about 5 small items, and I am getting no views. I listed them about 4 days ago. Can anyone inform me what is going on?
Item delivered to collection point but no QR code generated
This is regarding the order OJ573161492GB.The item as per Tracking has been delivered yesterday afternoon in the collection point and suggests waiting for collection by Buyer.However ebay suggests "It's on the way". The item has not been updated appr...
Resolved! Christmas posting dates
Why is eBay telling me to post by the 24th. I offer three working day free postage…the last date for 2nd class was the 18th?
Multiple buys but payment limit
I have several items for sale which 1 customer has bid on, trouble is some end in a few hours and some in 6 days, l have put a limit of 4 days for payment so if my customer wants to wait until all the items have been sold EBay will automatically canc...
Item not received claim
Hi I sold a jacket and posted it through Evri and it was delivered but the customer says I didn't receive it, I have also messaged Evri and they have not responded yet, what should I do now?Evri tracking no under H051JA0064332064
Resolved! Buyer Complaining About New Item
Hi everybody. Looking at advice on what to do next. I've had a potential buyer who'd received an offer I sent out message and ask if an action figure I'm selling has any damage or has been repaired. It's a figure I bought, opened and quickly decided ...
