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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
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  • 0 replies
  • 2 kudos

Resolved! Fraudulent buyer

Hello.looking for some advise on a fraudulent buyer.im a gas safe registered engineer who sold a brand new flue manifold to a buyer.the new manifolds are designed different to the old ones and the buyer is trying to say i sent an old used manifold. T...

User avatar by • Contributor
  • 1091 Views
  • 9 replies
  • 0 kudos

Feedback for new sellers - well done eBay

I recently helped a friend set up a new account to sell some of her late husbands 'gear'. We were obviously worried about her having zero% feedback. eBay now appear to have a solution that helps. On the 1st of 2 items she sold and had successfully de...

Selling iso files and software digital content.

A few years ago I used to list iso file for hard to find versions of mac osr, recovery iso files for laptops and revovery cds images for (dell, lenovo etc) you need you own key or activation to use them so its not pirated. I cant see any lisings for ...

Exchanging contact details ?

Hello , as we know eBay is not charging for sold items. That means i can exchange contact details with potential buyers? This is a push bike buyer wanna take a look first.

User avatar by • Contributor
  • 737 Views
  • 16 replies
  • 0 kudos

Resolved! eBay - New Proposed 2025 Negative Feedback Criteria

Ebay review on NEGATIVE feeback criteria. NEGATIVE feedback need only be submitted (by a buyers) if a seller engages in any of the following: 1. Deliberatly misleads / scams2. Refuses refund (for non delivered or defective items).3. Non response / re...

Learning

I feel there’s a barrier to learning how to sell on eBay due to language obstacles, as English is my second language. I’m looking for a course or coach that explains selling on eBay from A to Z. Any recommendations?Thank you!

seller level not showing

Hello, I'm a new registered seller. I listed my iteams but not showing my seller level. Because of not showing seller level i can't able to advertising on my listings. How can i activate my advertising campaigns. Please guide me rapidely. For new sel...

Resolved! Images from external sites in item description?

Hello. I understand that links to external sites are prohibited. But what about external images pulled from other sites? For example I have my own online store and I would like to embed images, logos, etc... from it. They would be clickable but the b...

User avatar by • Contributor
  • 185 Views
  • 2 replies
  • 0 kudos

Shipping Running Behind Schedule Case Opened

Hey all, I’m sure this has already been answered but I cannot seem to find it. I have sent an item through RM whose eBay tracking states Running Behind Schedule, the buyer has opened a case for this, and I wanted to see if anyone had any advice. Buye...

Resolved! How to become private account

OK so having registered 22.5 years ago at some point in the past I must have changed the account into a business one, OK I've only got 200 @ 100% feedback but 99% of that was private sales and purchases. My wife just sold a pair of shows having seen ...

No Listing Fees and Global Shipping Programme

Hi, I'm sorry if this question has already been asked in the extensive conversations about the new free listings. I'm wondering if there is any charge to list items that have the Global Shipping Programme box ticked if you are a private seller and us...

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