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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

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Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Refund for Postage

Hi allI had to buy postage to return a defective item as I didn't have access to a printer to print off the label provided by the seller,Am I entitled to a refund for the postage ? TIA

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How Dare eBay Treat Sellers Like This

I am really angry the way eBay are treating private sellers on their platform with holding funds until items have been delivered , i have over £600 pending and cannot get my money for another 2 weeks as my customer lives in the US , what are eBay thi...

Why are Charity Donations Suddenly Not Allowed?

Hello,One of my listings was removed back to my drafts folder after having been a live listing for a while. When I tried to relist it said,”Community sellers using eBay managed payments aren’t allowed to sell for direct seller charities.” What does t...

Private Sellers Rights. Do We Have Any ?

Hi. I would like to see members comments on thefollowing. I want the choice of choosing the best postal option for me and people who buy from me. I don't want those decisions made by a bot and don't want SD made compulsory. I pay RM 2.70 to print the...

Bogus rufund claim

Sent an expensive £275 LVC leather jacket to buyer. Got refund request saying to top button had just fallen off when he unbuttoned it and that other buttons were loose. I know as I have buttoned and unbuttoned it plenty of times as well as checking b...

EBay rip off small sellers with 4th feb 25 changes

So a few months back EBay told us and are still telling us it free to sell. And it was but only for a few months. They are now just adding the fees to the price you list at so it NOT FREE TO SELL any more - it’s just the selling fees wrapped up in an...

Buyer postage info.

So,out of interest,are we still seeing the buyer's address when one of our items gets bought or is it all QR codes etc. that we have to scan in the post office or wherever?

Private seller experience with new rules

I've on!y just started to sell again as a private seller, so have experience of the very old style of selling with fees everywhere, the newer free listing and the even newer (from 4th February) policy rolled out to sellers. My first thought it is no ...

does ebay ever remove a neutral feedback?

I just had a chat with a rep who promised to put a smile on my face and remove a neutral feedback. Instead, I got message with a blank space next to the reason and comment for that (blank space) reason the feedback will not be removed. There was no r...

Selling from the U.K. to Outside the U.K. When will I get paid? seller payment when goods arrive

Does anyone out there? Know as a UK seller if you sell to, let’s say someone in the USA via Auction format when do you get paid? I understand that UK to UK you have to wait until the goods have been delivered before payment is released. Is this the s...

A Right To Choose

Hi.I would like to see members comments to the following issues with Ebay.I want the choice of choosing the best postal option for me and people who buy from me.I don't want those decisions made by a bot and don't want SD made compulsory. I pay RM 2....

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