Seller News: July 2025
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Forum Posts
Proving delivery to GSP address in the UK
Hi there Has anyone else experienced difficulty with customer service in issuing refunds where items have been delivered to the GSP depot in the UK but not to the actual country the buyer is in? Ebay issued refund to buyer despite me uploading UK tra...
RM Click & Drop now marking as despatched when scanned at Post Office.
Before, Click & Drop would only update eBay orders when you manually marked orders as despatched.But a few days ago they implemented a change where if an item is scanned by Royal Mail at any point, it's automatically marked as despatched and fed thro...
"Simple" Delivery - Different Price for Seller
So I hate the simple delivery change and am using it because it was forced upon me, but what is going on now. Before, the buyer price and seller price were the same. Now I've just tried to list something and the seller price is now different. Surely ...
Simple Delivery not use prepaid can you enter own tracking?
I see in Simple Delivery article it says "If you decide not to use the prepaid label, you'll need to purchase your own label instead at your own cost".So if I do that can I enter the tracking details of the service I have purchased i.e Royal Mail Spe...
Way round simple postage?
Hi. I want to sell a long but not very wide item - 110 cms x 10 cms. As a private seller, I assume that my only option is simple postage, for which the package would be longer than the max size permitted. Is there any way around this, or would I have...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Delivered but eBay isn't updating?
Hi all, I have a problem: I sent off an order by Royal Mail 48 Tracked a week ago and my buyer confirmed that it arrived on Monday. When I enter the tracking number into the Royal Mail website, it registers as delivered. However, when I check the del...
Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
Return Items at Your Own Risk
I recently requested to return an item I did not like. The request was accepted and Ebay provided a label with tracking and said a postage fee would be deducted when I received the refund. So far so good. But the tracking indicated that the return wa...
Resolved! NO LONGER ALLOWED TO POST ANYTHING OVER 61CM LONG- WHY EBAY?
NO LONGER ALLOWED TO POST ANYTHING OVER 61CM LONG- WHY EBAY?just got off the phone to customer service agent-the powers be have now removed custom posting and although evri, a designated ebay sd courier, allow a max of 120cm, ebay say no. this will c...
Postage
Hi there, I’m asking again ref simple delivery. I have items that I have as large letter, when it comes to sending the item eBay has converted it to a small parcel. So buyer has paid £1.70 for large letter, then it says buyer wants small parcel track...
Simple delivery is rubbish
I have spent the morning trying to post an item I have sold. I have no printer and am unable to use the new eBay app on my phone as the phone is to old! So I cycled to the local village post office to be told that they are not accepting eBay parcels....
Quoted £3.38 and today, eBay charged me MORE £3.64
When I bought the postage, the page said £3.38 for Royal Mail 2nd class under 2kg. Today, I packed the item and was horrified to see £3.64 instead.It is ILLEGAL to do this. I was quoted £3.38 and yet they upped the price on the go. Sounds like a cold...
Combined postage
So have eBay got anywhere with fixing the combined postage issue yet? It seems intermittent that buyer can sometimes buy multiple items and only pay for lot of postage and others have to message me for a refund.personally I think it’s just another wa...
International postage calculation
Hi- I have an item for sale with Collection only, as the item weighs 18kg. I’ve had an enquiry from someone in Europe asking how much postage would be. Not sure how to find this out. And would I then have to edit the listing to include postage fees? ...
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