Hi there
Has anyone else experienced difficulty with customer service in issuing refunds where items have been delivered to the GSP depot in the UK but not to the actual country the buyer is in?
Ebay issued refund to buyer despite me uploading UK tracking to the order details confirming delivery to GSP depot.
It's happened before and they've simply checked the UK tracking and then issue me with a refund too.
This time I'm having to show proof of posting, proof that eBay issued a refund etc
Seems a bit like overkill when the error is theirs to begin with.
