Seller News: December 2025
Check out our latest updates to help optimize your business.
Forum Posts
DELIVERIES
HI EVERYONE HOW MANY WERE CAUGHT OUT BY EBAY PUTTING DELIVERIES BY ROYAL MAIL WERE GOING TO BE AFTER XMAS FROM THE 12TH OF DECEMBER I WAS UNAWARE THIS WAS GOING TO HAPPEN AND KEPT GETTING DIFFERENT EXCUSES FROM BOTH EBAY AND ROYAL MAIL WHICH HIT MY S...
Sending an item special delivery
Hi, I am going to be listing a high value item and want to send the item UK special delivery, but can’t find a way of inputting that into my listing. The only options available to me are a standard small or medium parcel. I want to offer free postage...
Resolved! Something went wrong and we were not able to generate the label
Hi, I am trying to purchase royal mail postage through eBay but when I click purchase postage label I get this message "Something went wrong and we were not able to generate the label" is there a problem or am I doing something wrong?
Simple delivery or silly delivery
OkPrivate sellerNo printerUnable to go to post officeBeing forced to use the eBay app and their new "simple delivery" According the the Help page, I would be able to arrange a collection from RM and THEY WOULD BRING A LABEL but have just been told by...
Item Not Received / Fraudulent Transaction
I am writing to report a potentially fraudulent use of an Evri tracking numbers. Item Description: Sony PlayStation 5 Pro ConsoleWhy I Believe This Is Fraudulent:1. No Delivery Received: I was at home at the stated delivery time, and no delivery was ...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Labels, text density!
Labels, text density!Simple delivery, labels.No issue with evri labels but Royal Mail, the text density of destination to that of return varies? evri, the print density is the same across the label.RM, using same printer settings as that for evri, th...
eBay wrongly showing tariffs to be paid by the buyer on delivery
eBay are showing on all of our listings for the US market that the new tariff in place has to be paid by them (the buyer) on delivery, their exact wording is - "Due to US policies, import fees for this item will need to be paid to customs or the ship...
Royal mail notification on Ebay when producing a postage label - International or Domestic as well
"From 5th January, Royal Mail International Signed and Royal Mail Tracked & Signed services will no longer be available for sold items. Labels for these services will be accepted by Royal Mail until 12th January. You can continue to use Royal Mail In...
Combining postage for multiple items sold
I've had an enquiry from a customer for 3 items and understandably they don't want to pay 3x postage. Before Simple Delivery took over, I could have deleted the postage costs from 2 of the items and just charged postage for 1 and sent them all togeth...
DHL Courier not collecting for the second time
Twice in a row DHL have not collected a parcel from my address. Call customer service and put in the shipment number it just hangs up. eBay sort it out and choose a reputable firm which actually serves your customers properly. 'Simple Delivery', I th...
Simple delivery NEWS today
NEWSStarting 26 Dec, we’ll begin updating eligible live listings to Simple DeliveryYou may see a change to the courier you selected when you listed your item.
UPS customs invoice?
This is my first time sending to the US - I have the UPS label that comes with commercial invoice provided by eBay - do I also need to fill in and attached a separate customs invoice when I send or is all the info I need to provide on the print-outs ...
BEWARE: eBay Postage Label defaults to Small Parcel for Large Letter items
The eBay postage label system is now defaulting to Small Parcel for small, low cost items which were listed and sold with Large Letter postage. In order to get Large Letter to appear as an option, I had to click on another parcel size and then click ...
Removal ot the ability to add alternate tracking info, why?
Strange one this, but i recently sold an item worth about £350, eBay wouldnt let me change the "simple delivery" ( which is anything but simple and getting worse by the week ) to Special Delivery, instead only letting me use the default 48 hour cover...
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