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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team • Community Team
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Item not delivered to me but tracking says delivered

Hi, I'm wondering if someone can advise me of the best course of action.My item was delivered to a car outside my house so it's marked as delivered. Royal mail have acknowledged this (I even spoke to the actual postman that made the error) and have r...

User avatar by • Member
  • 26 Views
  • 2 replies
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Ebay SD has charged the wrong postage, what do I do?

I listed an item before the SD system came in. As it's a long parcel (78cm x 34cm x 4cm) I chose an appropriate postal service for it's larger size. The item has now sold but the SD system has changed my postage and charged the small parcel fee which...

GSP issue.. Thailand

For some reason Thailand appears to have been dropped from the UK global shipping program ? As a UK buyer, who has a home in Th also, suddenly the majority of UK items are not longer displayed or automatically available. This is a new issue as it was...

User avatar by • Contributor
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Mandatory postage charges

Am I reading this right, that I now cannot set the postage charge? Having sold an item, the system is charging me a lot more than what I paid to send the item from my local post office. Is there a way to avoid this. Why should I pay eBay from postage...

Listed as Free delivery

order 02-13638-57226. Listed as free postage. My order is at my local depot who will not deliver until I pay £7.00 for delivery as seller did not pay correct postage. I can provide a photo of the card.

Anyone else being overcharged for Simple Delivery postage?

We choose Simple Delivery, seller pays shipping, select the correct postage, which is £2.72 (even though most of the time we should be sending it for approx 87p ) And then when the item sells we see we have been charged £3.38. This happened with rand...

Royal Mail simple delivery qr codes invalid!

Hi, I have just been to post all item's that I have sold in the last 24 hours at my post office. 4 of my items were Royal mail 48 Tracked /simple delivery, all 4 QR codes are invalid and will not scan! How am I supposed to send my items to my custome...

Simple delivery

I know some people don't like simple delivery and when I first got to know that it was being made compulsory ,my heart sank ,but now I am glad it has happened . Considering my partner and I don't have printers of smart phones , we have managed to sor...

Postage for addiitonal quantities of the same item

If a Buy it Now listing with quantity more than 1 available is listed with 'simple' delivery now, there no longer an option to set a postage rate for each additional item. Just confirmed with ebay chat that it is not possible to set postage cost for ...

DPD Postage to Northern Ireland.

Hello, I'm a business seller and I usually use DPD for any parcels over 2 KG but I've received an order from Northern Ireland and the option for DPD doesn't appear. However when I looked on Parcel2Go, DPD still was an option. Do DPD not post to North...

User avatar by • Visitor
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  • 1 replies
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Disgusted with eBay postage

That is is. I'm out of eBay after this message I am selling on AV forums. Now, as of the change, items I have taken to the post office for weight and cost checks, eBay is roughly static g half the postage price, thus a dirty tactic to get money back ...

User avatar by • Contributor
  • 119 Views
  • 1 replies
  • 1 kudos

How to opt out of Simple Delivery

Simple delivery cannot possibly suit everyone and everything sold on eBay despite management’s wishful thinking. Here’s how to opt out (at least until they change it again). Below ‘DELIVERY DETAILS’ is ‘Package Size’. Clicking in the box brings a pop...

Yodel delays

Morning I just wanna know is anybody has problem the last few days with Yodel delays??? As Yodel now work with Inpost,the packages most of day delays because this system problem.

Royal Mail and Ebay

Hi, I seem to be having a situation here with Ebay and Royal Mail. This is what happens: Someone buys something, I go to the postage options and click on "Collect Parcel" and get a pop up thing saying Royal Mail will collect on such a day. Happy with...

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