Postage
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simple delivery

I just printed off my first label . The postage selected was incorrect and this was "the buyer selection".I have always used Royal Mail. If any other courier is selected by the buyer I fully intend to cancel the order. My item, my sale, my choice of ...

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No tracking data on recent purchaes

On my recent purchases, there doesn't seem to be any tracking numbers on ebay. These are physically large packages, so I would expect tracking numbers. What have ebay broken now?

Simple Delivery ............... is NOT Simple.....

Lost 3 orders yesterday due to postage costs deemed to be too high at checkout for the items concerned.... Buyers are right to feel this way....... and I was unable to raise another invoice in the 'old' way to pacify them..... Spent an hour on CHAT a...

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buyer says they are unable to pay

I have sold a suit to a buyer who has messaged to say they are unable to pay. They live in jersey , but i don't know if that is why. I have checked my preferences and I have not excluded the channel islands. I thought it could be to do with the new s...

Packlink refund on damaged item - Evri

Evening all, After some advice please! I sold an item to the value of £900, bought the shipping label via Ebay (Not via Simple Delivery) - The buyer chose Evri as his preferred courier. I sent the item off, it was supposed to arrive yesterday, it did...

Posting Watch to Authenticator

Hi all, I'm wondering how anyone is managing to sell a watch over £2,500 in value and posting to the Authenticator, fully insured? £2,500 appears to be the RMSD limit (so anything exceeding that value renders the compensation element in the event of ...

Who is paying for postage?

This posting lark is doing my head in. I listed this item so that the buyer pays the postageIf a buyer looks at my listing it says how much the postage is.So why on my seller page does it say that I'm paying?

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Resolved! When selling an item above £10, is eBay's postage label mandatory?

Having just learned that items above £10 disqualify Custom Postage, I was intending to post my item using postage stamps instead of eBay's postage label, because the label is minimum £2.70 while the item only costs £1.55 to post (and I have quite a f...

Resolved! Ebay Postage and Tacked 48 Signed for

Just had the misfortune of selling an item, then the fun started, i have always used Royal Mail Tracked 48 and signed for, now there is NO option to get the item signed for by the buyer, therefore if the item goes missing or the buyer says he;s not r...

Global shipping program

Has the global shipping program ceased to function properly i understand according to some online information that shipping to the usa due to uncertainty regarding tariffs etc has been suspended but have now had a customer unable to checkout in the N...

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Ebay Simple Delivery Weight Question

Hi, I just dropped off an item I sold on eBay at the post office using eBay’s Simple Delivery with Royal Mail. Since I don’t have a printer, I used the QR code option at the counter to get the label printed. I noticed the printed label says the weigh...

Ebay international shipping

Purchased item from seller in US but looks like was not charged for international shipping at checkout only shipping from seller to their local hub not to UK. Worried. How do I pay for shipping to UK now? Seller used Ebay international shipping metho...

Where is the 2-10kg option???

This is the eBay support page for the postage weights and prices for Simple Delivery: Note the 2-10kg option at £5.21 which is great for me as it matches the Yodel price I paid for my 2-5kg parcels and improves on the prices I paid for 5-10kg parcels...

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postal charged to ebay

i sold 3 items reasontly that said on the breakdown that the postage cost went to ebay, so the money paid to me for the item was just the sale value and not the postage, leaving me to cover the cost of the postage from my sale price, which on one che...