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Order sabotaged by advisor over 1 star rating

Hi, I don't post often because I've never really felt the need, but I am in a brand new situation and unsure what to do next. I'll supply some background context and then explain the issue as I go along. This all started when a buyer from Jersey made...

Postage details

My buyer is getting a message that I won't post to his location. We've both been on the customer service chat and got nowhere. Apparently, I have to change my postage details, but there's no way to do that. I can't send an invoice and he can't make p...

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Why I prefer to opt out of simple delivery

The problem with eBay fixing postage prices is that like many other sellers I add a small ammount to the postage to cover boxes and packaging. Everything I sell is boxed and packaged in bubble wrap which costs money.You may say, add it to the price b...

First use of Simple Delivery

Ok so having read loads of posts on these boards, I wanted to try the new SD that lots of people were up in arms against, so I listed an item to see for myself. (Only used RM48 previously taken to PO).My local PO accepts Evri parcels so no difference...

problem with postage

I have both lots of postage stamps on eBay, usually more than 1 stamp. They have all been posted in 1 envelope with 1 charge. I have just tried to buy 2 stamps from a dealer at the same time and at the checkout there are 2 charges, with no way to com...

Ebay simple delivery

I have ran into a problem with eBay simple delivery the item i have sold is 5.5 Kgs in weight and eBay as given me a prepaid postage label for a parcel up to 2Kgs in weight how would i get this changed or would there be a simple fix to this issue

Resolved! Refund postage on combined order

Hi allIf my buyer pays Ebay for 'simple postage' on 2 orders and I combine them so only generate 1 QR code, what happens?Ideally the buyer gets refunded the second postage automatically. From my end I cant see a postage charge on the second order, so...

ebay? just a bunch of money grubbing crooks,

just taken off listings,closed sales,wont be using this *bleep* company again.I like to be able to discuss problems with a human being,not a brain dead ai box of wires.I will not work for a machine,that tells me,what to do,how,and when to do it.just ...

Postage on letter sized mail.

Not at all clear what you pay! Do you still get charged £2.70 even if you have selected free postage? There isn't an option on Simple Delivery to choose 2nd Class Royal Mail- well I .

Resolved! Postage per item

Hi everybody - I am hoping somebody can help me with an issue I have come across. I recently created a single listing for two identical items. The price of each item was £4 and postage of 87p. A customer has bought both items for £8, but has only pai...

Item I sold delivered to neighbour - buyer wants a refund

I sent a parcel via Royal Mail 48 tracked this week and it has been delivered a street away from the buyer. There is a photo of it in the doorway of the wrong house. I'm struggling to get hold of Royal Mail support to try and locate it as you have to...

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