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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team • Community Team
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Resolved! will it class as a late delivery?

Just a quick question if anyone knows the answer.Someone ordered an album from me - quite expensive - so as i do - i paid for special delivery to arrive next day before 1 pm and signed for. They atemped delivery - no answer - so i contacted the buyer...

whys the postage being delayed

why's my orders are going to take longer all saying 2nd sept is this to scoop up with your big postage hikes on the 1st of september ,suss ?

User avatar by • Contributor
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Resolved! Postage cost changed from agreed option

Out of half a dozen items I've purchased postage for today, I have one item which has increased from £2.94 to over £5, seemingly without rhyme or reason.The item isn't any larger or heavier than other items I've purchased postage for today, and the o...

User avatar by • Contributor
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Resolved! I really like simple delivery

EBay handle everything, all you do is ship at no cost to you. There is even an option for collection of bulky items from your door. You are now covered in the event of the item being lost or damaged in transit. What’s so bad about it guys please let ...

Question About Rescheduling a Pickup

I missed my DHL collection, or perhaps they didn't come to pick it up. Is there any way to know if they'll pick it up tomorrow? I couldn't find a way to check on the website; it only shows options to print the label and track the package.

User avatar by • Contributor
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Bladed items new restrictions...

Just need to ask if there are things being put in place to accommodate the changes? The message I got was currently only UPS provides this service and I cannot use UPS. This would mean essentially the main part of my sales will be wiped out meaning I...

Postage

When I preview my listing it says free postage which I definitely did not select. When posting the listing it then doesn’t say free, however it adds a collection option which I didn’t opt for. Anyone know what is going on or how I can list with the o...

ParcelForce collection

Hi all, Royal Mail and ParcelForce merged a couple of weeks ago which I expect may of you will of known. Since then, we have been unable to get ParcelForce to collect items from our business despite a huge amount of effort trying on their new website...

Global Shipping Programme

Can someone clarify, if an item gets listed with the appropriate postage options, and is then shipped using GSP, whether the weight of the parcel, may incur any extra charges, as it is transported from the UK to the sellers Country? The reason for my...

About had it with Royal Mail.

So after many failed collections recently and parcels not reaching customers I’m looking to see what the alternatives are to Royal Mail.Thankfully most customers are understanding but not all and I worry it is going to eventually affect my feedback.W...

GSP not working for USA

HelloI’ve sold an item via the GSP programme to USA but it’s now saying that GSP doesn’t ship to that county ?Has GSP stopped shipping to USA again ? It doesn’t show on the postage list anymore either which is weird! Thank You for any help

User avatar by • Contributor
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Simple delivery missing

Anyone else getting simple delivery missing when listing an item? It happened to me yesterday but it was a bag with a Union Jack on and I presumed there was some weird rule about flags, but it’s just happened again with a very standard item. I’ve als...

Discount on postage

Hi- Sorry if I appear to be thick...but!!! I have had an enquiry from a buyer who wants to purchase several items and is asking for a combined postage. Before 'simple' delivery, this wouldn't have been a problem. How do I go about it now as it is the...

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