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Purchase sent to wrong address

I recently moved house, so I updated my personal details to the new address.I did this for my paypal account too.A few weeks later made a (luckily small) purchase.T he seller was given the old address for dispatch.I was told by ebay to contact the co...

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Posting abroad via a third party courier

I haven't done this for a while and just want to check something. I'm UK only for posting but someone from China has won an auction. I thought my settings would prevent this, but at some point ebay seems to have changed their rules. I seem to remembe...

postage glitches

I'm in the UK and list items most days using chrome browser on a desktop computer and the glitches on the postal system are driving me absolutely crazy - what is going on with the International postage, some days it works, some days they disappear, t...

can i use own stamps

hi ebay would like me used simply delivery, the item is free post, and i have my own stamps , but there is no option with that to click item despatch , does that mean i have to use ebay label

Under estimated postage cost

I have just sold some books and have underestimated the weight. Can I use the ebay label that is for upto 10kg and pay the additional cost for the extra 10kg at the post office when I send it.

Resolved! Oversized items

Hello, I have an awkwardly sized item to list which is about 62cm high, but because of its angles will need a box 72cmx42cmx58cm. There is no option for such a box under SD (medium being the largest) so I contacted eBay customer services via chat. Ov...

Sold item

Ok so hopefully someone can help me. On the 2nd I sold an item and generated the label I told the seller I was away until today and I would post item at that time. He was ok with this, so today I go to post and the label has expired. I’m on 24 hours ...

Item recived but tracking not updated

Hello, My dread of my first ever sale on ebay has come true, I sold a bulk of items worth £300 (alot of money to me) and I sent them them on the 31st of march because of the bank holiday via simple delivery on here as recommended, i took videos and p...

Ebay combing items to break postage rules

I have just sold two almost identical items on ebay to the same buyer. Ebay have now combined these for postage and so exceed the weight limits for the delivery ( that was selected for one item). Clearly they have created an opportunity to levy charg...

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Simple delivery

Lots of posts regarding Simple Delivery. When you get to the SD screen (after you've added the price} simply click on the < or X top left to go to another screen giving you different options. This is using the eBay app. Don't know if it works on the ...

Refunds

I have been selling items and charging the Buyers £2.72 for a Large Letter up to 1Kg. All was fine until the same Buyer purchased 2 items and I packed them in the same envelope which still remained within the 1 Kg limit. I feel guilty and wish to ref...

Posting

I’m posting an item but noticed it’s with Evri delivery and it’s going to the Isle of Wight. Is thisok? Everything I’ve sold so far as been in the UK. Thanks

Ebay sending low quality labels when sending item

Hi guys, i have had no issues with this for this past year but the last week eBay has been sending me really low quality shipping labels, i know this is eBay as i have tried printing other things on my label printer and the quality is good, the label...

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