Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Seller protections for deliveries impacted by Storm Éowyn
Following on from our recent post on deliveries impacted by Storm Éowyn, we wanted to give you an update. To help reduce the impact on your business caused by the above weather events, eBay will automatically protect your performance on affected tran...
A little Inpost Help Please
I've been using inpost elsewhere, and thought I'd add to my eBay listings, but I'm a little confused.Is the service on eBay limited to the locker to locker, or can a buyer choose home delivery. I checked the prices on the Inpost app and obviously the...
Resolved! no longer seeing postal options for collection
I am a householder and not a business trader. Owing to mobility issues, I rely on the Royal Mail collection service to collect from my home and deliver items I sell. Within the last 24-48 hours I am no longer seeing options for ANY collection service...
According to eBay, Royal Mail 2nd class means get it the day before or same day as posting
Unbelievable...Dispatch by 19 Feb at 11.59pm GMT.Make sure you send your order within the dispatch time you specified in the listing.Estimated delivery date shown to buyer: 18 Feb 2025 - 20 Feb 2025 This is with 3-day handling time and customer selec...
Posted an item, but ebay fails to update
I posted and item to a buyer recently by royal mail on ebay however it says that i still need to post it, but when i use the tracking number and go on the royal mail website it says that " An update will only be provided when we attempt to deliver yo...
Twice charged postal,protection
I,ve sold 2 items that will be posted together but ebay has charged the buyer 2 postal protection how can I alter this
Resolved! Is there now no option to add tracking if you dont use the forced ebay option ?
Hi I've sold an item and sent it via RM .And I can't seem to find the option to add tracking .The seller seems to have picked a 3/4 day option via hermes and with how the new scam works with eBay holding money until it's delivered I want to get it th...
Resolved! Collection Code not shown.
Buyer didnt show collection code after collecting the item. And they never show it. What am I meant to do?
POSTAGE
I wrongly input FREIGHT for postage on an item I was sellingThe item has sold but I am unable to input an amount for postage The buyer cannot pay for the item as no postage amount is displayed How can I change to normal postage instead order to input...
Cancel order due to wrong address details.
Hi. I can't buy postage label through Ebay as I have an Ebay massage that says 'delivery address contains invalid or missing fields' in address provided by buyer. I have to post it out by tomorrow. Do I receive a defect when I will cancel this order ...
Simple Delivery Option Vanished
Up until about a week ago (Last week of Feb 2025). New listings were very simple with regards to postage. Simply chose 'Simple Delivery' Yesterday 28th Feb 2025 when posting a new item, there is no simple delivery option. It wants me to choose the de...
One postage paid for multiple items
I have customers that buy multiples of 1 item in the same order but only pay for postage for 1 of these items. How do I change this as its costing me extra postage?
Failed tracking
So sold, got payed, packed, off it goes Royal Mail tracked 48hr. I check tracking and all good until it gets to the buyers area, no more updates, delivered positive feedback received, but no confirmation from Royal Mail that item delivered , SO NOW h...
Resolved! Return label
Been refunded seller hasn't replied with the return label it been a week what do I do?
Simple Delivery - Why I’m buying eBay shares.
The forthcoming changes in operation from the 4th Feb for private sellers will see a 4% plus 75 pence surcharge on the price you set when selling an item.(Money coming in 1)Then Simple Delivery gives an option for the buyer to choose express or stand...
Why is Global Shipping tracking never updated?
Anyone know why the Global Shipping Centre in Lichfield NEVER update their tracking to item received by them? This is especially relevant now due to the wonderful new payment rules. I've had items half way to the USA and confirmation of delivery to L...
Featured Posts
gBnU~$(KGrHgoOKioEjlLme88sBKfdVdmNo!~~_7.JPG "kitty_morrissey"){kind=avatar}
