Postage
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Combined Posting for Business Account

Hi, I'm pretty new to selling on eBay and looking for guidance on how to enable combined posting incase a buyer decided to purchase multiple items from my store in the future. I had a look at the postage preference section but it looks like you'll ha...

Returns not registered.

HiI have requested an item to be returned, which the seller accepted. I have printed out the label and taken it to the Royal Mail post office, where I received a receipt. the status on eBay says item not posted. I am unable to open a case as it keeps...

Simple Delivery displayed postage rates are crazy!

I know there's already a million posts, but I'm throwing the million-and-oneth into the pool. The forced pricing of simple delivery postage is crazy. My account was forced over to SD yesterday and I usually use RM tracked 48 as that carries the best ...

Simple Delivery

Why are we being forced to use Simple Delivery. I have always used to postage options and Yodel has always been cheaper. For a 1kg parcel I paid £2.67 with Simply Postage it is more. I don't want to be forced to use Evri or Royal Mail surely it shoul...

Royal Mail collection potential fraud

It is clear that Royal Mail can "scan" your collection items without actually collecting them. I had a failed collection followed up by an email claiming successful collection (evidently fraudulent on RM's part). In the event the collection is actual...

Remote Locations Courier Surcharge

If a buyer selects Evri (or other courier) but lives in a remote location, why doesn't the extra cost get flagged to the buyer? Had one the other day, buyer selected Evri at £2.94 and paid, postage for me was £5.46!! Swapped to Royal Mail at £3.45, s...

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Resolved! Guidance on Refunds for Missing Evri Shipments

Hi everyone, Over the last couple of weeks, several of my tracked parcels sent via Evri have gone missing. As a new eBay business seller with a shop subscription, I assumed eBay would handle the refunds since Evri is their preferred shipping method. ...

Resolved! Postage

I am trying to list an item and cannot find Royal Mail 2nd Class postage Option in the "Simple Delivery" system that EBay are only offering, effective today. I could use it with the Advanced Option but that has gone. I also need to use Royal Mail col...

New ebay postage

While completing listing an item with starting bid of £100 i am surprised that the postage provided by ebay is only between £2.91 & £3.60 . The item is under 1kg and size of shoe box but I know that the post office would charge more than this to post...

No option to post large items

I have items to relist on eBay that are larger than 61 x 46 x 46 cm which is now the maximum I can chose with the new simple postage thing. Can I not sell large items any more? Plus there is only 2 options RM and Evri, I mostly use them. But now and ...

Simply delivery nightmare collection option

Buyer pressed collection rather than postage. Simple delivery does not allow any changes or for that matter combined postage. What a mess the brains on EBAY have made of a system that worked.