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Evri Tracking Not Updating = No Payments

Here we go again. Evri tracking not updating so delivered items are not showing as such, and thus no payment for me. Sort it out ebay! It was supposed to be easier to contact aswell but it's impossible to speak to a human!

Royal Mail problems at South Midlands MC

I posted several items on Thursday last week but I've noticed that 2 appear to be stuck in the system - both at South Midlands Mail Centre. I assume it's the Mail Centre that's the issue, as all my other orders (T48) arrived on Saturday. Has anyone e...

Combining Simple and Custom Delivery

I have a buyer bidding on 2 items. One is Simple Delivery and the other is still showing as Custom as eBay hasn’t amended it to SD and I didn’t bother. They finish 2 days apart and I just know the buyer is going to ask me to combine postage. Is that ...

Simple delivery

Hi This weekend I've had 2 issues with eBay Simple delivery.1st one eBay issued a QR code for a large letter Royal mail when I needed a medium parcel.Do not know how to sort that one out yet?2nd item the buyer clicked on collect and still got charged...

User avatar by • Contributor
  • 400 Views
  • 6 replies
  • 0 kudos

Simple Delivery - Change after selling

Hi there, I've recently started listing on eBay and I've got a real headache in relation to eBays simple delivery system. I sold two items and proceeded as I normally do, packaged and purchased my own postage labels from my preferred courier choices....

Simple delivery fiasco

I made a complaint to the CMA. It was answered in 10 daysSpecifically my complaint was aimed at small lightweight items that can be sent letter or large letter post. This is basically covered by Royal Mails Universal Service Obligation which means th...

Private seller Isle of Man Simple Delivery

Been selling on ebay for more than 10 years - being forced to use simple delivery - IM post codes (sellers) can only get parcelforce service as an option. My sales are majority small/large letter 0-250g and value of less than £5. Any suggestions.

User avatar by • Contributor
  • 278 Views
  • 5 replies
  • 1 kudos

Postage

Why can I no longer set my own postage costs when selling. I sell items off which I only charge £1.55 second class large letter. Now Ebay won't let me set my postage at £1.55, instead they are Insisting I have to go it through them at a charge of £2....

no tracking due to customer collection

buyer collected item instead of me posting it,now because i have no tracking i have to wait 14 days for payment,buyer has left positive feedback,but because i had postage only on the listing i know to wait 2 weeks for funds to be released???

Resolved! Simple delivery- no collection service available

Although it is stated in several ebay articles that if as a seller you choose only Royal Mail , not Evri, then you can have parcels collected from home, THIS IS NOT TRUE. Apparently, 'it will be available in the future', so if you want to sell via eb...

User avatar by • Contributor
  • 187 Views
  • 5 replies
  • 2 kudos

simple delivery

hello every one I have read the new postage simple delivery for small private sellers like me and I am very concerned its going to be ebay who decides what courier they think I should use, and even more concerned the buyer will choose .this is hermes...

Ebay prices for Royal Mail are WRONG

I have selected posting of small items via Royal Mail based the option ebay offer (based in supplying the correct size and weight) and multiple Royal Mail post offices are rejecting them as 'UNDERPAID'. For other items they did accept, Royal Mail sen...

User avatar by • Contributor
  • 4093 Views
  • 37 replies
  • 7 kudos

Resolved! Problem With customer Selecting Evri

I had a customer who could not bid on an item and I spent so much time attempting to sort this out either by fruitless chat to a robot or speaking to people in the Philipines, Germany and South Africa. Hours and hours. Eventually customer said that s...

Combined Postage - The Truth about Simple Delivery

Since my earlier post there were multiple conflicting replies so I spoke to the sales team at Ebay. This is from the horse's mouth. Combined postage is NOT applied to Private Sellers using Simple Delivery. It may be in the future but there are techni...

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