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Customer requests me to delay postage

A customer asked me if they would be able to buy the item now, then have me delay the postage by 2-3 days after when I was supposed to have dispatched the package. They asked me how I was going to post it, but I used simple postage and I couldn’t fig...

Ebay holding funds for delivered items, even after feedback.

Ebay has become a sham. You are now expected to pay mutliptle postage, without any funds and wait until. EBay decide to pay you funds. I have an item that he's been delivered and positve feedback received yet days later its still showing as awaiting ...

book royal mail never turn up

Every time i book a collection via royal mail on ebay, they never turn up, you get a email to say they tried to pick up but you were out, it is happening all the time , ebay should take this off , i have tried to use this 3 times and they never pick ...

Resolved! Guidance on Refunds for Missing Evri Shipments

Hi everyone, Over the last couple of weeks, several of my tracked parcels sent via Evri have gone missing. As a new eBay business seller with a shop subscription, I assumed eBay would handle the refunds since Evri is their preferred shipping method. ...

Royal Mail tracking number starting IW

Have justed tried to track a parcel and it says it has gone to Abbey Wood in error and it will be re routed immediately. So not sure when that will arrive. But just wondering if anyone has seen a RM tracking number starting IW before it is a new one ...

Postage Responsibility

Ok guys so this is a problem for us all.Buyer says "My item hasn't been delivered"Ebay says "Contact seller"WHY?Postage label purchased via Packlink, sponsored by Ebay.Why is it my problem? Surely Ebay has a far greater power of problem detection tha...

How to opt out of Simple Delivery

Simple delivery cannot possibly suit everyone and everything sold on eBay despite management’s wishful thinking. Here’s how to opt out (at least until they change it again). Below ‘DELIVERY DETAILS’ is ‘Package Size’. Clicking in the box brings a pop...

I can't "Go to checkout"

Hi!I have agreed with the seller that he will send the part to Sweden even though he did not offer it in the ad. That is why below error occurs. What should I do?? How schou "To complete your order, go to checkout and update your delivery address or ...

Warning - Secretly opted into the Global Shipping Program

I've deliberately not offered Global Shipping for some while, the option for it does not even appear as I compile my listings. Imagine my surprise this morning when an item sold came up as shipping via the Global Shipping Program to Australia! I chec...

Simple delivery refund

So for one of my listings, I put the postage as free for the buyer. When the item was bought, I did not use the Simple Delivery postage label. I have been trying to get a refund on the postage label cost that was automatically deducted from my eBay b...

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Resolved! Seller has altered delivery address

I am expecting an Evri delivery that seemed overdue and when checking the tracking I see that the seller has completely mangled the delivery address. The postcode is correct but I now have the wrong house number, live in a different part of the count...

Evri opening parcels and delivering damaged

hi, is anyone else having a serious issue with Evri. I had 2 parcels so far today delivered (and photographed) with packaging ripped open to see the contents, and left on customers doorsteps with photos of the open parcels. customers have then report...

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