Postage

postage

Royal Mail has announced that it’s updating its consumer postage prices, effective from 6 October 2025. If you use the eBay labels platform, please expect to see pricing updated as follows: Royal Mail servicePrice change1st Class letterNo change1st C...

Frustrated Private Seller does legal research

I used to be OK with how Simple Delivery worked for me. Now, a 2 hr txt chat, many cascading customer service emails, 3 telephone conversations totalling around 5 hours, and a sudden fundamental shift in the way my account works, it's now three week ...

Buyer charged with Royal mail postage despite sent with Evri

I had a message from a buyer saying they had a bill for almost £10 from royal mail for insufficient postage. Despite it was sent with Evri at a max weight of 10kg. I still have a copy of the original label (always keep till confirmed delivery) Yet wh...

A sweater is Large Letter?!

I’m not sure this is good advice for sellers; suggesting that a sweater can be posted at Large Letter rate. Small Parcel, yes. I doubt you’d be able to fold a sweater to a thickness of 2.5cm even if you’d somehow managed a 35x25cm rectangle. I hope t...

IOSS number not pulling through to Royal Mail Click and Drop

Has anybody else noticed the IOSS number not coming through to Click & Drop over the last couple of days?

Simple Delivery is unavailable for this item.

All of my items that previously qualified for Simple Delivery now show the message “Simple Delivery is unavailable for this item” whenever I try to edit them, and I’m forced to select the basic postage option instead. Is there a Simple Delivery outag...

Resolved! Seller sent item postage due even though I paid the postage requested

I bought a pair of trainers and promptly paid fhe asking price plus the r1uired postage. But I got a notice that the item could not be delivered because postage was due and woukd have to travel to city centre to collect and pay fees required. I infor...

Simple Delivery

Has anyone had any problems today, 12/09/2025, trying to select Simple Delivery as a postage option when listing new items? It's always worked fine for me but today I get a message stating my item isn't suitable for Simple Delivery but the price and ...

Simple Delivery

Can anyone tell me why suddenly all of my listings (about 50) have been removed from simple delivery ?

Be aware - Tracked 24/48 from October will now only offer half the amount of compensation: £75.

Quite a few sellers may have missed this bit of vital information amongst the usual price increases, so it's worth mentioning it. Those of us who use RM Tracked for expensive items or multiple items in one combined package, RM have slashed the previo...

Package Weight Options

With simple delivery the size/weight of packages is restrictive and jumps from 2kg to 10kg for instance - is it not possible to have a weight option in-between these and priced accordingly as anything above 2kg obviously has to got at a more expensiv...

post to uk addresses only

I have checked and double checked my postage preferences and i can confirm i have all but the uk and northern ireland checked/ticked ,so any other country apart from the uk and northern ireland would not be able to purchase from me so my question to ...

Royal Mail annual letter price increase

If it affects your tiny items, Royal Mail's annual letter increase comes into effect on 6 October this year.Prices 2025 │ Royal Mail Group LtdIn branch, RM treat guard new prices like a top-secret nuclear code, but they are available to view early he...

confirmed delivery of item is still showing as dispatched

hi, can anyone help, i have items that i have sold and sent via royal mail 2nd class and have confirmation from the buyer that they're completed but are still showing as dispatched even though i've received the funds for them. is there anyway of mark...

Royal Mail 2nd Class post now officially 3-4 day service, Will eBay update estimate?

From today (28th July) Royal Mail will no longer aim for a 2-3 day delivery for their 2nd class items. From the Gov.uk website, this is now confirmed as 3-4 day delivery (which is still a miracle considering most arrive 7-10 days)... https://www.noti...