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Ebay tracking feature

Ebay's tracking feature is useless.Royal Mail tracking shows as delivered but on ebay it only shows "Running behind time" with an estimated date of delivery.

Paclink Royal Mail Tracked 48 lost package

Hi All,I bought Royal Mail Tracked 48 for an item I sold (value less than £150) through eBay/Paclink and from the tracking it looks like the package has been lost by RM.I have the proof of postage slip and so should I claim directly with Royal Mail o...

Resolved! Send buyer cost of return postage

Hi, a buyer is returning an item, and I want to pay the return postage. How do I send him the payment through ebay. I can't add it to the refund amount "Amount not valid" and he hasn't sent his paypal address or bank details for me to send an instant...

Resolved! Can't exclude country from GSP in private account

Hi, I'm trying to exclude Germany from my shipping locations due to the LUCID packaging registration and it being a minefield for a private seller but I'm unable to exclude specific countries from the GSP tab. From Google all the help seems to be dir...

What does 'your funds' mean as source of postage payment?

I paid for postage through ebay (or thought I did) and received an email including the QR code and details of payment. In the 'Service summary', within the email, the source of payment for the postage was described as 'your funds'. What exactly does ...

Bad weather affecting sellers

I posted an Item on the 9th jan ,we live in wales and have been affected by the recent bad weather ,snow ,ice & flooding .I sent the item 2nd class which can be 2 -3 days with royal mail ,but ebay only allowed 1 - 2 days for the parcel to get to buye...

Shipping Fee discrepancy

Hi there, so I recently sold an item with a £100 shipping fee, which I recieved, yet on the buyers end, it says they paid £207 shipping. Now, I didn’t receive £207, only the £100 I set on the item. What’s going on?

Showing as Delivery Delayed.

Really strange that ebay have my deliveries showing as delayed but in fact my items were delivered (I always use Royal Mail Signed-For).Is there a glitch or something going on here.

'Request Combine Postage' Coming to Mobile Users?

So I've just started selling on eBay and have noticed that when a mobile user is buying more than 1 item it charges the postage for every item.I just refund them for the extra postage paid but can add up quickly.I've made them aware for mobile users ...

delivered items

Ive sent 3 items together that were listed separately. the whole package has arrived but only 1 items is showing as having been delivered. How can I alter the remaining 2 items to show as having been delivered.

Parcelforce courier service

I paid extra for a courier service on an item I sold but, after several days it had not been collected. Eventually, I managed to get hold of a real person at Parcelforce. They told me that they don't offer a courier service to Ebay customers - you ha...

Delivery to wrong addredd

My parcel claims its arrived. Photo proof shows it's not my place. I've searched for this door in my area. Fo I have a right to get another item I have paid for as I have not recieved the first one?

postage label

bought aq label through ebay for yodel but the drop off point would,nt read it yodel says i should get back to ebay ffor anther one how do i do that

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