Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Resolved! ebay refuse to remove defect on late delivery
I have no idea why but ebay is not removing Late delivery rate When I sent evidence for the two buyers for the defect to remove.https://ocswf.ebay.co.uk/mudcwf?deptName=UKeBP&mkevt I have the orange book Royal Mail.
Postage changed
Why during listing has my postage changed to Collection only ?Also I selected accept offers , that has disappeared . Finally got onto chat with a human , they weren’t helpful at all , they couldn’t understand what I was asking help with ?Ebays update...
Postage
Have eBay shot themselves in the foot? Evri £9.99 even for very cheap items.It takes the value out of purchasing through eBay. £9.99 on top of a £3 item, it make a lot of items excessive. This £9.99 now makes purchasing much more convenient to use lo...
payment
i see ebay are trying to be like vinted now, my question is they are saying payment once parcel arrives , where is the proof if you are posting using stamps only like cards etc?
Seller protections for deliveries impacted by Storm Éowyn
Following on from our recent post on deliveries impacted by Storm Éowyn, we wanted to give you an update. To help reduce the impact on your business caused by the above weather events, eBay will automatically protect your performance on affected tran...
Postage labels
I haven’t been able to print my label or download the QR code, so I have had to post my item and pay myself. How do I let eBay know this. I can’t find an email address for them to reclaim the postage?
Labels
I haven’t been able to print my label or download the QR code, so I have had to post my item and pay myself. How do I let eBay know this. I can’t find an email address for them to reclaim the postage?
Accidentally voided a postage label
Hi there I accidentally voided a postage label on ebay that my son had already posted out a day before. The item hasn't entered the Royal mail network yet. I have put the original tracking number back on the order on ebay. What happens in this case- ...
Resolved! Fees
EBay will not release funds until I have posted items I just sold today and tracked them I can’t afford to post items until funds are cleared It’s £230 which i need to pay my bills Please helpI don’t know what to do
Combined postage
I am getting really sick and tired of people wining multiple items then not paying for hours after and then you contact them and all of a sudden they respond with can you combine postage! I even write it on my notes tell them to discuss it with me be...
Why is ebay Global Shipping from US to UK not available?
Hi there, I'm trying to purchase a used laptop from the US and have it shipped to the UK. And found quite a few reasonably priced US listings that I like.The sellers use GSP to ship out of the USA and told me international shipping to the UK should b...
royal mail postage delays
real issues with second class delivery at the moment - guess royal mail don't want the business. Not prepared to risk Evri or anyone else at the moment either. Any ideas?thanks
eBays New Postage Options - no Paypal Payment for couriers
Posting in the hope that eBay staff can offer some explanation as to why you can pay with 'saved funds' or Paypal for Royal Mail when purchased directly through eBay, yet when you change the postal provider to UPS, Evri, Packlink, DPD etc - the PayPa...
How gets refund for cancelling postsge label
A buyer bought 2 items from myself and wanted to void one label (which I done) who gets the refund now me or the buyer?? Grateful for your help
Delivery confirmation tracking number on large letter label generated on RM website not working?
I generated a Royal Mail large letter shipping label for a customer return via the Royal Mail website. The tracking number doesn't seem to be recognised by Royal Mail's own tracking web page. Is there some kind of special relationship with eBay that ...
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