Standard 2nd class letter

[claretjay]

Hello, 

The option to buy a Royal Mail standard 2nd class letter seems to have disappeared.

It now comes up as a 2nd class large letter, has this standard letter been stopped?

Have I missed something?

thanks in advance,

Jay.

[tressygirl]

Not sure if I have tagged Kat for your account,  apologies if this is a double whammy!

It's a technical issue, @claretjay 

I'll tag our community Manager  kat@ebay  who is dealing with this,  and can add your account to the tech ticket.

Hope it's sorted soon for you. 

[kat@ebay]

Thanks @tressygirl 

@claretjay I will add your account to the open ticket with tech for this issue. Once there is a further update on a fix I will update the threads.

Thank you,

Kat

[my_tcg_store]

Please could you add my account to this ticket too as I am experiencing the same issue. 

@my_tcg_store 

[kat@ebay]

Hi @claretjay & @my_tcg_store 

Tech have been working on the fix. The option for the Royal Mail 2nd class letter should be back available now.

Thank you,

Kat

[claretjay]

Yes it is, thank you!

Jay