Seller News: July 2025
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Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Unable to generate a label for an item i sold
I’ve sold about 8-9 items to different sellers and i’m unable to generate a label for any of them coming up with this error tried refreshing the page a few times or trying on laptop and phone but it’s not making a difference. Currently it’s one label...
Simple Delivery - how to avoid/opt out?
want the option to post my item myself instead of simply delivery, there is no option of opt out, so i can post myself ! if there is any ebay representives out there can you please tell us how do we opt out of simply delivery as i tried for hours wit...
Royal Mail Tracking Issue
Does anyone know if RM are having troubles with their tracking app?A delivery scheduled for yesterday on the app didn't arrive and it is still showing the same information that was there yesterday morning at 0549hrs.Another delivery due has the same ...
Royal Mail Click & Drop - Now you can merge eBay orders directly in C&D
One thing that was very much an inconvenience when switching to a Royal Mail business account for eBay sales, was the inability to merge orders from repeat buyers. I offer free postage on all my listings so it was a daily occurrence to have the same ...
Buyer says re delivered item has gone missing?
I’m a bit puzzled on this one.i sold some meta raybans and posted the same day the buyer paid 28th July. Then a couple of days later the buyer raises a “item not received” complaint to eBay saying the item is being returned as it wouldn’t arrive in t...
In praise of Simple Delivery
Never thought I would say this BUT-Simple Delivery saved me a load of grief!! Sold a quite high value item-buyer chose Evri. Now we ALL know how useless Evri are-must have lost about 5 of my items previously and all you can get is a Chatbot and an ar...
travel around carrying the large parcel over London to find a drop-of–point that works
I have repeated aired my frustration over the postage issues but nobody is listening. I have wasted my whole morning carrying the large parcel over London only to return home with the parcel without any success. The failing is that the equipments not...
EBay Simple Postage Costs
As A Private Seller, I have just listed an item and I am now being charged £3.94 using Royal Mail by eBay to post an item that costs £3.45 with Royal Mail. No way out of this. Feel like removing free postage and charging the buyer knowing it won't se...
Resolved! Something went wrong and we were not able to generate the label
Hi, I am trying to purchase royal mail postage through eBay but when I click purchase postage label I get this message "Something went wrong and we were not able to generate the label" is there a problem or am I doing something wrong?
issue with generating shipping label
i have been trying to generate the shipping label for my orders this morning but have been getting this message It was not possible to generate the label. An unexpected issue occurred while processing your request. Please try again shortly. has anyon...
Fed up
I dispatched an item the same day payment was made. My PO doesn't recognise ebay QR codes so I use Royal Mail as before. I can't seem to find the icon that let's the buyer know I've posted the item, now ebay says my postage is over due, it's stupid. ...
Resolved! Royal Mail Simple Delivery
Have all your Saturday parcels had their tracking status updated already?I’ve got just one left that still shows as “Label created – we’re expecting it.”Does anyone else still have a parcel stuck like that? Of course, I’ll wait a few more days and as...
delivery sizes
If the item i am posting exceeds the size offered by eBay - royal mail / evri i have an alternative courrier to use How do I choose this option It keep reverting me back to the royal mail/evri option which will not carry my item
IOSS number not pulling through to Royal Mail Click and Drop
Has anybody else noticed the IOSS number not coming through to Click & Drop over the last couple of days?
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