Seller News: July 2025
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Forum Posts
Quoted £3.38 and today, eBay charged me MORE £3.64
When I bought the postage, the page said £3.38 for Royal Mail 2nd class under 2kg. Today, I packed the item and was horrified to see £3.64 instead.It is ILLEGAL to do this. I was quoted £3.38 and yet they upped the price on the go. Sounds like a cold...
offering combined postage after buyer has paid
so a buyer made an offer on two different listings of mine which I accepted, and payment was made automatically straight away. however, I want to send them both together in one parcel and refund them the cost of the extra shipping. I read on eBay's i...
Next Day Delivery Not Showing – How to Fix?
Hi, I’ve set our delivery date to Next Day Delivery, but the listing still shows a 3-day delivery time. Could you please let me know how to update this?
Resolved! Simple Delivery compensation
Just to say that I only used once, so far so good. However, some items I sell are more than £200, and I don't I feel comfortable using just Royal Mail 24 or 28.After double checking with eBay's CS, I was told that:*Royal Mail Special Delivery isn't p...
Combined postage with Simple Delivery ?
In the Simple Delivery FAQ I see no mention of combining postage when selling several items to the same buyer.Is that now gone ?! If so it will have a HUGE impact on many sellers of low value items.As a buyer I also always check sellers other items a...
simple delivery has charged for a 2kg or less
The simple delivery label is for 2kg or less but the package is more than 2kg. No what happens? There is no way to change it.
another simple delivery refund question
Hi everyone, A quick question...I sold an item today, customer paid and delivery was with simple delivery. Free to buyer so i paid for the label.. Ebay issued a royal mail label costing £5.55 which is ok so far... Now several messages later between m...
Proving delivery to GSP address in the UK
Hi there Has anyone else experienced difficulty with customer service in issuing refunds where items have been delivered to the GSP depot in the UK but not to the actual country the buyer is in? Ebay issued refund to buyer despite me uploading UK tra...
RM Click & Drop now marking as despatched when scanned at Post Office.
Before, Click & Drop would only update eBay orders when you manually marked orders as despatched.But a few days ago they implemented a change where if an item is scanned by Royal Mail at any point, it's automatically marked as despatched and fed thro...
"Simple" Delivery - Different Price for Seller
So I hate the simple delivery change and am using it because it was forced upon me, but what is going on now. Before, the buyer price and seller price were the same. Now I've just tried to list something and the seller price is now different. Surely ...
Simple Delivery not use prepaid can you enter own tracking?
I see in Simple Delivery article it says "If you decide not to use the prepaid label, you'll need to purchase your own label instead at your own cost".So if I do that can I enter the tracking details of the service I have purchased i.e Royal Mail Spe...
Way round simple postage?
Hi. I want to sell a long but not very wide item - 110 cms x 10 cms. As a private seller, I assume that my only option is simple postage, for which the package would be longer than the max size permitted. Is there any way around this, or would I have...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Delivered but eBay isn't updating?
Hi all, I have a problem: I sent off an order by Royal Mail 48 Tracked a week ago and my buyer confirmed that it arrived on Monday. When I enter the tracking number into the Royal Mail website, it registers as delivered. However, when I check the del...
Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
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