Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Be aware - Tracked 24/48 from October will now only offer half the amount of compensation: £75.
Quite a few sellers may have missed this bit of vital information amongst the usual price increases, so it's worth mentioning it. Those of us who use RM Tracked for expensive items or multiple items in one combined package, RM have slashed the previo...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Delivery QR code is not being emailed to me
The last 2 packages that I’ve been forced to send by simple delivery have not generated an email containing the QR code that I need to present to the post office. As a fail safe I do also save the QR to photos but if there are multiple packages this ...
Package Weight Options
With simple delivery the size/weight of packages is restrictive and jumps from 2kg to 10kg for instance - is it not possible to have a weight option in-between these and priced accordingly as anything above 2kg obviously has to got at a more expensiv...
post to uk addresses only
I have checked and double checked my postage preferences and i can confirm i have all but the uk and northern ireland checked/ticked ,so any other country apart from the uk and northern ireland would not be able to purchase from me so my question to ...
Royal Mail annual letter price increase
If it affects your tiny items, Royal Mail's annual letter increase comes into effect on 6 October this year.Prices 2025 │ Royal Mail Group LtdIn branch, RM treat guard new prices like a top-secret nuclear code, but they are available to view early he...
SIMPLE DELIVERY - EBAY PLEASE JUST ABOLISH IT!
I can't speak for every private seller but I hope I can for a vast majority or mostly all after some online research.Ebay have destroyed the freedom for private sellers with this dreadful "simple delivery". It does not work, it never will and every s...
Seller being asked to pay postage when buyer has already paid
I always ask buyer to pay postage. Today I made a new sale, with postage pre-paid by buyer, but instead of allowing me to simply print the label to post, ebay is asking me to pay from my funds. Not clear to me if 'my funds' includes the pre-paid post...
Private sellers are forced to use Simple Delivery even the items are less than £10
Starting this week, my private account can no longer choose Royal Mail or any custom delivery option when listing or revising items — only Simple Delivery is forced, even though all of my items are under 100 grams and worth less than £10. Anyone else...
Resolved! Something went wrong and we were not able to generate the label
Hi, I am trying to purchase royal mail postage through eBay but when I click purchase postage label I get this message "Something went wrong and we were not able to generate the label" is there a problem or am I doing something wrong?
Royal Mail Label Refunds - When Buyer Cancels or Label Printed by Mistake
Hi everyone,I’ve noticed a problem and wanted to see if anyone else is experiencing the same.When we buy a postage label through eBay (Royal Mail), and then the buyer cancels the order or we accidentally print the wrong label, there seems to be no wa...
Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
confirmed delivery of item is still showing as dispatched
hi, can anyone help, i have items that i have sold and sent via royal mail 2nd class and have confirmation from the buyer that they're completed but are still showing as dispatched even though i've received the funds for them. is there anyway of mark...
Royal Mail 2nd Class post now officially 3-4 day service, Will eBay update estimate?
From today (28th July) Royal Mail will no longer aim for a 2-3 day delivery for their 2nd class items. From the Gov.uk website, this is now confirmed as 3-4 day delivery (which is still a miracle considering most arrive 7-10 days)... https://www.noti...
experience with Ali express postage
I don't know what deal Ali Express has with RM and EVRI but the postage is often free or very reasonable ( from China). You get about 21 point tracking info ( from Ali Express) , an immediate tracking number and emails from Evri, several email update...
