Seller being asked to pay postage when buyer has already paid

[kittypetersburg]

I always ask buyer to pay postage. Today I made a new sale, with postage pre-paid by buyer, but instead of allowing me to simply print the label to post, ebay is asking me to pay from my funds. Not clear to me if 'my funds' includes the pre-paid postage (which seems odd) or whether the postage will end up being paid twice. This is new and totally confusing. Should I 'pay'? Or is this an ebay fault?

[style_wise]

What was the item number please?

[jonatjonatjonat · Accepted solution]

If its the From Floris to Rubens that was listed as having postage as InPost Locker Drop Off at £5.65

That won't be Simple Delivery. 

Given you listed it for £10, you should have received £10 + £5.65 for the postage (I think). So you'd pay for your postage out of your received funds.

[kittypetersburg]

Thank you. That is what it meant, apparently, but it was not entirely clear to me, nor was that the way it was expressed when previous buyers bought things and asked to use InPost. In effect, buyer payers whatever, since I chose that, but if they choose simple delivery I am asked to 'print label', whereas if they choose, for example, InPost, I am asked to 'purchase label', since for some reason the money for postage is credited to me, not to the postage, and then 'I pay' out of funds. As I say, not entirely clear to an occasional user, but all is well that ends well and thank you very much for clarification!