UK Seller News: April 2025
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Forum Posts
Simple Delivery
I can only get to Royal Mail or Evri to post out items. If i chose simple delivery the cost to buyer seems to be cheaper than these services. Why is this? Is it a cheaper? I am nervous that it will automatically put the wrong postage on or chose a de...
Standard 2nd class letter
Hello, The option to buy a Royal Mail standard 2nd class letter seems to have disappeared.It now comes up as a 2nd class large letter, has this standard letter been stopped?Have I missed something?thanks in advance, Jay.
Challenge Royal Mail over incorrect weight charges
So this week I was my turn to get a fine and admin fee for an incorrect weight item I sent. They claimed it should have been 200g postage and not the 100g postage I put it under. The item was a solo eyeshadow size 2cmx2cmx0.7cm and weight in a small ...
Buyer selected a different (more expensive!) shipping options
I sold a very inexpensive item. I set the shipping option. They buyer paid the tiny bid amount and the shipping option I selected. But they were able to select a DIFFERENT shipping option which costs more -- so now if I ship I'm actually out of pocke...
Royal Mail - Letter Option
Hi, i have a major problem this morning. I am a business seller and all my BIN listings are Free Postage with payable upgrades i.e. - 48 HOUR TRACKED - certain of my items I send out as a LETTER - £0.87 - But from this morning that option is no longe...
Royal Mail 2nd standard class letter
Hello, The option to buy a Royal Mail standard 2nd class letter seems to have disappeared.It now comes up as a 2nd class large letter, has this standard letter been stopped?Have I missed something?thanks in advance, Jay.
Poste Italiane
Hello. Has anyone here in the U.K dealt with SDA U.K Operations Centre? I have a parcel that was sent to me via Poste Italiane (13/02/2024) but is now apparently being held at the above centre due to a non-delivery (I was not in). There was no non-de...
Resolved! No Royal Mail 2nd Class 500g Large Letter Option?
I can’t see a 2nd Class 500g large letter option (£2.20) in the postage options? Has it gone or just hidden somewhere?
Postage selection
I’m a private seller. Most of my items (stamps) are under £10. I prefer to use second-class post for despatch. Despite this option still being available on the re-listing page I can’t re-list as the system says my delivery options are wrong. Why?
Stonewalling has been around for decades
Companies don’t have to speak to you anymore like in the good old days you rang your local bank eg and spoke to someone now you have to spend 2 minute listening go a recorded message by them talking c r app you’re not interested in before telling you...
Cancellation of postage
I used the new simple postage option that estimates the cost of postage for similar items. I received an order for a tent and when l went to print the label l noticed that the postage cost had gone up from £8 to £13.63! I was still prepared to pay th...
Derating due to despatch times
Anyone else having problems with eBay. Been threatened with derating due to despatch times/ delivery. Just checked and it doesn't look as if ebay recognises bank holidays for despatch times. Secondly some items have been marked when I have despatched...
Whispair Extractor fan and carbon filter for Micheal Lamb
I could not use the simple delivery code provided because of the weight limit.i had to pay for a 4kg parcel myself but I cannot add the tracking and it says shipment overdue what do I do.
Bladed items new restrictions...
Just need to ask if there are things being put in place to accommodate the changes? The message I got was currently only UPS provides this service and I cannot use UPS. This would mean essentially the main part of my sales will be wiped out meaning I...
Tracking Issue
Hello, I recently sold an item on Ebay and I accidentally selected the Ebay's Shipping Label but I didn't post through that. I used Parcelforce and for some reason I can't add the parcelforce tracking to my ebay item that I sold so it's literally jus...
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