Postage refund

When selling an item I purchased a postage label. When I took it to the post office I found this was not enough. I bought a second label at post office to send the item. How do I get a refund on first label bought? I’m happy to pay the difference as it was my error. 

Message 1 of 2
See Most Recent
1 REPLY 1

Postage refund

Go to orders, select postage labels on the left-hand side, then go to the actions dropdown menu next to the label and select Void Label.

 

When you buy your own postage remember to add the tracking number and mark dispatched manually via the dropdown actions arrow for the item on your orders page.

 

@bob6890 

 

Message 2 of 2
See Most Recent
Got Postage related questions? Start here: